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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

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January 16, 2024

Always friendly and helpful They always do the service in a timely way and let me know if anything else is needed More

by VALERIELINKE
Recommend Dealer
Yes
Employees Worked With
Mat
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Jan 17, 2024 -

Lithia Hyundai of Reno responded

We appreciate your feedback! Our team at Lithia Hyundai of Reno always aims to provide friendly and efficient service. We're glad we could meet your expectations, and look forward to assisting you in the future!

January 16, 2024

Muy buena atención y amables en todo te atienden de maravilla y te apoyan con tus dudas More

by RAMONM2678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren Gonzalez-Aguayo
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Jan 17, 2024 -

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support. Come visit us again soon!

January 16, 2024

Everyone was very kind and helpful. I had my service dog with me and they were very understanding. More

by TBass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! It was a pleasure meeting you and your service dog. Come visit us again soon!

January 16, 2024

I was charged for a diagnosis and nothing was wrong with my car Not happy More

by YVETTE.BLOOM
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
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Jan 18, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for taking the time to review your experience and bringing your concerns to my attention. I would be more than happy to speak with you directly in order to address your questions surrounding the charges you received. Please contact me at your convenience. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

January 16, 2024

Lance is the best he help with my battery change and my car service very good costumer service More

by Kobe8lakersm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno for your battery change! We will be sure to pass along your kudos to Lance. Come visit us again soon!

January 16, 2024

Best people and place for service and Lance is awesome! ! Thanks for all you do!! More

by LBONDGARD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Lithia Hyundai of Reno responded

Thank you for the review! We will be sure to pass along your kudos to Lance. Come visit us again soon.

January 16, 2024

I've opened 2022 Hyundai Tuscon since 8/22. My Bluelink has never worked. Bluelink I've spent 15 + hours trying to get corrected. I was sold a car with a feature that has never worked. Scott he More

by SUMM17
Recommend Dealer
No
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
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Jan 16, 2024 -

Lithia Hyundai of Reno responded

Summer, Thank you for taking my call. I'm sorry you are still struggling with your bluelink. I look forward to getting this handled for you once and for all. Scott

January 16, 2024

Very friendly and efficient. They take good care ofy car. I would trust them to advise me in the purchase and maintenance of any cars I might have in the future. More

by DOREENGSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Maegan Minetto
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Jan 17, 2024 -

Lithia Hyundai of Reno responded

Doreen, we're glad to know you had a positive experience with our team at Lithia Hyundai of Reno. We appreciate your trust and look forward to assisting you in the future!

January 16, 2024

Came in for oil change I was greeted right away, car was done with the time promised More

by christopherjmromero
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Report | Print
Jan 16, 2024 -

Lithia Hyundai of Reno responded

Hello Christopher! Thank you for taking the time to review your recent oil change at Lithia Hyundai of Reno. We are happy to see that you enjoyed a time-efficient service visit.

January 16, 2024

Always treated well, work done as promised and in the time frame given Never a problem when I go in More

by MARC9157
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Stone
Report | Print
Jan 16, 2024 -

Lithia Hyundai of Reno responded

Hi MARC9157! Thank you for choosing Lithia Hyundai of Reno. We work hard to provide our amazing customers with fast and efficient service. We look forward to serving you in the future. Have a great day!

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