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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,956 Reviews

1,956 Reviews of Lithia Hyundai of Reno - Service Center

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May 14, 2023

Sales team were very good. But forgot to mail DMV paperwork making us late with registration. Otherwise everything so far, is okay. Chrome on door handles scratch very easi More

by LIV.LOPSHIRE
Recommend Dealer
Yes
Employees Worked With
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
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May 17, 2023 -

Lithia Hyundai of Reno responded

Hi Liv, thanks for taking the time to share your experience with us. I apologize for the delay in sending you the paperwork; we always strive to get the necessary documents to you as quickly as possible. If you have any other questions or concerns, please feel free to reach out to me below and I’d be happy to speak with you, thanks. Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

May 14, 2023

Trisha was incredible to work with! She was honest, no pressure, funny, and had my best interests in mind while still doing her job. More

by diering4
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
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May 15, 2023 -

Lithia Hyundai of Reno responded

Thanks for the kind words! We're pleased to hear Trisha made your experience here at Lithia Hyundai of Reno so enjoyable. Stop by again soon!

May 13, 2023

Handle my situation with ease. Definitely will recommend to family and friends . Thankyou so much More

by maleko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Lithia Hyundai of Reno responded

It's our pleasure! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

May 13, 2023

They provide a great service. I find that it is budget conscious and no overcharging. I really like the very friendly people. More

by CRSCTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Lithia Hyundai of Reno responded

We always strive to keep our prices competitive and provide you with the best possible deals. See you next time at Lithia Hyundai of Reno!

May 12, 2023

It was great work on all sides. Made all repairs in a very timely manner More

by esb1609.jk@gmail.com
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
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May 15, 2023 -

Lithia Hyundai of Reno responded

We're glad to hear that! Thanks for choosing Lithia Hyundai of Reno for your vehicle's service needs!

May 12, 2023

Lance is the best hire this place has made. His customer service is the example others should mimic. More

by s.newell79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Lithia Hyundai of Reno responded

We truly appreciate that and will pass this along to him. Thanks for being a valued customer at Lithia Hyundai of Reno!

May 12, 2023

This is definitely one of the best dealerships I have ever dealt with hands-down! More

by MATTHEWTAYLOR2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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May 12, 2023 -

Lithia Hyundai of Reno responded

That means so much to us, Matthew! Thanks for taking the time to share your feedback, and we'll see you again soon at Lithia Hyundai of Reno!

May 12, 2023

Very professional and passionate towards my needs in choosing a vehicle. Was not over bearing. More

by LCSWAT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paydon Chambers
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May 12, 2023 -

Lithia Hyundai of Reno responded

The team strives to create a comfortable and pressure-free car-buying experience at Lithia Hyundai of Reno. Thanks for the five-star review!

May 11, 2023

Matt was my service writer. He was funny, efficient and professional. He got me in quickly and fixed the problem. More

by dunham1@sbcglobal.net
Recommend Dealer
Yes
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May 11, 2023 -

dunham1@sbcglobal.net responded

The Service Department is efficiently run and they do a great job. I would recommend the Service Department for any customer with any brand of vehicle.

May 11, 2023 -

Lithia Hyundai of Reno responded

Thank you for the kind words and recommendation! We're always happy to help at Lithia Hyundai of Reno!

May 11, 2023

Very thorough, great explanation of what is going on and what will happen. Transparent. Friendly and funny. Great team. I enjoy coming in and don’t dread it like other service shops. More

by SD.NEEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Attilio Ravi / 5 stars
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May 11, 2023 -

Lithia Hyundai of Reno responded

It's always a great time when you stop by! Thanks for being a valued member of the Lithia Hyundai of Reno family!

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