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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
2,054 Reviews

2,054 Reviews of Lithia Hyundai of Reno - Service Center

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July 23, 2025

They were accommodating to my timeline as I was going out of town and needed my car fixed. More

by shonfelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather and Jake
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Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Lithia Hyundai of Reno.

July 23, 2025

The work done was good, the staff are little difficult to work with. No loaners available More

by Tahoecandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather
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Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about your experience with us. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

July 23, 2025

Heather was very helpful and very accommodating during my service checkup. She took the time out of her day to go out of her way to show me items in my car that I didn’t even know about first time purchaser More

by elika59701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

July 23, 2025

Lance is great. Very good service department . Parts lady was also great. I have a slight problem being trolled by Corurtney for service I don’t need. Or as she desc More

by HARRYM1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Lithia Hyundai of Reno responded

Hello Harry, Thank you for bringing this to my attention. Our goal is to provide our customers with an transparent experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

July 22, 2025

Very friendly and service was quick Also saw my salesperson Holly. She was super nice as always More

by KITSUNENOODLES00
Recommend Dealer
Yes
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Jul 22, 2025 -

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at Lithia Hyundai of Reno.

July 22, 2025

Perfect timing and excellent service with a smile. Quick efficient and friendly. I would bring my vehicle to be serviced at this location again. More

by MYJAZZYRIFFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again here at Lithia Hyundai of Reno.

July 22, 2025

Service department went above and beyond to have my issue covered by warranty. They keep me informed and worked with my schedule for pick up. More

by JOAPAVAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jul 22, 2025 -

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

July 22, 2025

Service excellent people excellent and professional BUT. Mechanic left seat dirty with grease on drivers seat More

by Irvofmarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the update. We will connect with our team about this. We hope to see you again down the road.

July 22, 2025

On time and got the work done quickly. Very courteous manager. Car returned clean. Happy. More

by thanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Lopes
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Jul 22, 2025 -

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was a quick experience. We hope to see you again here at Lithia Hyundai of Reno.

July 22, 2025

Excellent customer service, great attitudes and they made us feel welcomed recommended to several friends already More

by JOELBRIDEGUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Lithia Hyundai of Reno responded

Hi Joel, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again here at Lithia Hyundai of Reno.

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