Back

Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
2,102 Reviews

2,102 Reviews of Lithia Hyundai of Reno - Service Center

Sort by
May 09, 2023

This dealership greets you almost immediately. They go over all they are going to do. The service was completed in an amazingly short time.😊 More

by NONNATURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry…too long ago. Don’t recognize faces and names.
May 09, 2023 -

Lithia Hyundai of Reno responded

The team works hard to get you back on the road as quickly as possible, Nonna! Thanks for trusting Lithia Hyundai of Reno with your vehicle's service needs!

May 09, 2023

The best! !! Always the best service and snacks. I appreciate how everyone is kind and is so eager to help you with anything you need. More

by Faithkrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Castro
May 10, 2023 -

Lithia Hyundai of Reno responded

Thanks for the great review! The team is always happy to help and make sure your time at Lithia Hyundai of Reno is comfortable and friendly!

May 09, 2023

Awesome service every time I’m in town! Thanks again everyone. I always appreciate your help! More

by DJLR1415
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Lithia Hyundai of Reno responded

We love seeing you here at Lithia Hyundai of Reno! Thanks for stopping by and giving us a five-star review!

May 09, 2023

I enjoy their Service Department. Upon purchase, the sales rep's behavior was very unsatisfactory. Unprofessional, and only concerned with her next sale. It does not appear that sh More

by JODYLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Lithia Hyundai of Reno responded

Hi Jody, thanks for sharing your valuable feedback with us. I’m sorry to hear your last sales experience was unpleasant and I’d be happy to speak with you about it further if you’d like. Feel free to reach out to me any time, thanks. Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

May 07, 2023

Polite, efficient service advisors. Service completed well and on time. Happy to recommend Hyundai service center. More

by BAILEYBICHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
May 08, 2023 -

Lithia Hyundai of Reno responded

The Lithia Hyundai of Reno team is happy to provide thorough and timely service for our valued customers. Thanks for the great review and recommendation, Bailey!

May 07, 2023

My experience at this dealership is far beyond the best. From servicing to buying vehicles, outstanding in every detail! Thank you!! More

by Tamarah70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Matt Franceschini
May 08, 2023 -

Lithia Hyundai of Reno responded

That means so much to us! Thanks for being a wonderful part of the Lithia Hyundai of Reno family, and we wish you safe travels!

May 07, 2023

I enjoyed the fact that everyone was super quick when checking me in or out of the service appointment. More

by A.DREHER98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
May 08, 2023 -

Lithia Hyundai of Reno responded

At Lithia Hyundai of Reno, we know your time is valuable. The quicker we can get you back on the road the better! Thanks for the five-star review!

May 06, 2023

I was sold a lemon and denied any kind of reimbursement on the vehicle price or even switching out the vehicle. Now I have a car that is likely to break down on me within the year, and a 16k loan. More

by Kalebc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kirby
May 10, 2023 -

Lithia Hyundai of Reno responded

Hi Kaleb, I’m sorry to hear you feel this way. We never intend to sell you a vehicle that is unsafe to drive or defective. Please reach out to me below so we can discuss this further, thank you. Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

May 06, 2023

My appointment was for 730am for horn not working and recall on setbelt.ask matt they didn't have time to fix recall could please just fix horn seens recall takes 3 hours.was told by 2 different people I More

by Robertleewall2493@gmail.com
Recommend Dealer
No
Employees Worked With
Matt
May 10, 2023 -

Lithia Hyundai of Reno responded

Hi Robert, I apologize for the longer than expected wait time. We strive to get every service done in a timely manner so you can go about your day. I’d love the opportunity to speak with you to learn more about your visit, thanks. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

May 06, 2023

They are always helpful and accommodating. We have purchased several cars from this dealership and have always had great service. Lance is the best! More

by RENORAD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
May 08, 2023 -

Lithia Hyundai of Reno responded

Thanks for being a valued customer here at Lithia Hyundai of Reno! It's always a pleasure to assist you!

...
70
...