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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

May 12, 2023

Getting my vehicle checked in and the actual service was fine. However I had an appointment set at 12pm and my car wasn't even taken in until 130pm. I barely made it to work on time by the time my car was f More

by BRAD_ELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
May 13, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

May 11, 2023

5 Julia was very honest and helpful in deciphering what needed to be done to maintain my highlander. All was completed and I feel reassured with the maintenance performed. More

by BSEJANKINS
Recommend Dealer
Yes
Employees Worked With
Julia Hamar, Julia Hamar
May 11, 2023 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

May 11, 2023

Friendly courteous realizable transportation flexibility . I do wish the dealership offered a car wash like many dealerships in S. Cali. You take ur car in for maintenance and get a free car wash. More

by NANIENANIE23
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Jarren Brown
May 11, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

May 11, 2023

5 5 Excellent customer service and explained everything to me! Very kind! I love what you do for me Toyota ! More

by Tacoma_25
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Scott Knuepel
May 11, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

May 11, 2023

Lock mechanism was faulty. Replaced. The door mechanism was replaced in a timely manner. Good service. More

by OTTOMATIC59
Recommend Dealer
Yes
Employees Worked With
Julia Hamar, Julia Hamar
May 11, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

May 11, 2023

Luis was very patient with me and answered any questions I had. I didn’t feel pressured into buying and I think that’s really rare to find at dealerships. Luis really listens to his costumers and wants the More

by kiahmcmullin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
May 13, 2023 -

Lithia Toyota of Medford responded

Thank you, Kiah, for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad Luis was able to help, and we hope to see you again! Troy Kloke, General Sales Manager

May 11, 2023

Zach was very polite and professional. He kept me up to date on our services. He was great to work with A+ More

by Toyota Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
May 13, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

May 10, 2023

Prompt and courteous. Great communication about my vehicle and when it was ready. Easy pick up. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
May 10, 2023 -

Lithia Toyota of Medford responded

Thank you, Dana, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

May 10, 2023

Zach Hamar The dealership is great. They see me and get me out of there, quickly. I am enjoying the scheduled maintenance package I got through Lithia when I bought my car. More

by NA0
Recommend Dealer
Yes
May 10, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

May 10, 2023

Good service. Thank you Thank for you great service very highly recommended. Thank you Lithia Toyota More

by WRIGHTINPARADISE
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Scott Knuepel
May 10, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

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