Lokey Nissan

I traded my 2019 Sentra November 1st, 2021. I wanted another Sentra but none were to be had...so I settled on a 2021 Kicks. Right from the beginning I was miserable! I especially disliked the h I wanted another Sentra but none were to be had...so I settled on a 2021 Kicks. Right from the beginning I was miserable! I especially disliked the heaviness of the trunk to open as I am 73 years old with little upper arm strength (something I had never considered since I've traded for a Sentra the past 20 years so this wasn't a problem). By February I was absolutely miserable. When I ended up needing a tire replacement (at 2000 miles) I was beside myself. While I waited for the service department, I went into the show room and asked for the manager. Turned out I was already talking to him, CJ. I told him my tale of woe! He told me that just that morning they had received 5 Sentra...the first they had gotten since March. He arranged for me to trade the Kicks for a 2022 Sentra! I've done business with Lokey for years and always had a great experience, but this was w over the top even for them. I usually trade every 2 years...but at 2,000 miles was probably a first for anybody! Lokey is the best! More

Thakns for help . Excelent service. I am very happy.the service was faster and they make good job Excelent service. I am very happy.the service was faster and they make good job More

Lokey helped me with my car needs while providing kind and courteous service. The staff was very knowledgeable about what I needed to do to safely and effectively fix my car. and courteous service. The staff was very knowledgeable about what I needed to do to safely and effectively fix my car. More

My last visit for service went very well. It was pretty quick and the service guy kept me informed of what was being done. It was pretty quick and the service guy kept me informed of what was being done. More

Very polite and knowledgeable staff, clean and hospitable waiting area and I LOVE the complimentary car wash. waiting area and I LOVE the complimentary car wash. More

On more than one occasion I have dropped my car off for service and not receive any indication that my vehicle was ready to be picked up. Any time I called I was told the service manager was not available service and not receive any indication that my vehicle was ready to be picked up. Any time I called I was told the service manager was not available to let me know if my car work had been completed. One time a simple oil change carried on to a second day. This last visit I got a follow up call that it might cost me $130 to hook my car up to find out what my why my check engine light was on if it wasn’t covered under the warranty. Seven hours later I called to see what was going on with my car, again told that no one was available to give me an update on my car. So I drove the hour from my home in Holiday to find out what was going. I couldn’t afford a second day of being without my vehicle, fortunately the work had been completed and my car was ready to go. I have purchased 4 vehicles from this location, but I have been contemplating finding a new dealership. On multiple occasions I have been contacted about trading in my vehicle, not like a annual or semi annual reach out but I have received phone calls on consecutive days asking if I would consider trading in my car. More

Always do a good job explaining things and I love waiting in their lobby because it’s very comfy in their lobby because it’s very comfy More

I was happy with the service enjoy the coffee and donuts and it was fast and it was fast More

Very fast and polite . They asked questions like how you like the car and is it treating me well They asked questions like how you like the car and is it treating me well More

Quick and professional. They didnt try to sell me anything I didn’t need for my move to Ohio. They didnt try to sell me anything I didn’t need for my move to Ohio. More