Lokey Nissan

Hit or miss. They offer great service training. But the last time i was there i was definitely disappointed. 1) they did not care that i needed to get to work. T They offer great service training. But the last time i was there i was definitely disappointed. 1) they did not care that i needed to get to work. They even had the driver going to the wrong place. I gave them plenty of time, what was important to me was getting my oil changed, doing whats best for my car and getting to work on time. Too much stress. 2) yes it was free, but they used an oil that is recommended to be changed every 3-5000k miles. If they use synthetic it could go 10k miles. I would have paid the difference. I want conveience not el cheapo service. 3) they told me my battery was dead. It wasnt. They didnt ask if i wanted it replaced. 4) after waiting and asking about about my ride, i was told “i cant control the drivers”. Again, getting to work was important to me but definitely not to my service adviser. I can tell service is important there and training on service is provided but i thought i received pretty poor service. More

Excellent...superb customer service JB was so patient, knowledgeable, and represented Lokey by displaying excellent customer service. Mom & I will continue to tell friends & family abou JB was so patient, knowledgeable, and represented Lokey by displaying excellent customer service. Mom & I will continue to tell friends & family about Lokey... We love Lokey!!! More

Outstanding and marvelous in every way! From the second I pulled in to moment I left the service from everyone I encountered was absolutely fantastic! Everyone was super friendly, profession From the second I pulled in to moment I left the service from everyone I encountered was absolutely fantastic! Everyone was super friendly, professional and helpful. I would highly recommend them! Their waiting area is superb with wifi, drinks and snacks to boot! More

Fast, courteous & professional service A very friendly & professional place to go for car service!😊 Everyone treated me with respect & courtesy & I have confidence & trust in this very awe A very friendly & professional place to go for car service!😊 Everyone treated me with respect & courtesy & I have confidence & trust in this very awesome dealership. A+ service!!!👌 More

Horrible Just horrible. Sold me a car and they xxxxed the deal up! So needeless to say, I walked away with no car. Then they lose my key from my trade in. Just horrible. Sold me a car and they xxxxed the deal up! So needeless to say, I walked away with no car. Then they lose my key from my trade in. More

Excellent Chuck, gives outstanding attention and service to each and every vehicle. He also helps others co-workers as well as customers to expedite their wait! Chuck, gives outstanding attention and service to each and every vehicle. He also helps others co-workers as well as customers to expedite their wait! Chuck is extraordinary in his care, diligence and watch for the whole realm concerning customer service! God bless you😇 More

Oil change and repair Great service as always. Quickly took care of my car and called shuttle to take me back home while repair was completed. Tech called to inform me of Great service as always. Quickly took care of my car and called shuttle to take me back home while repair was completed. Tech called to inform me of the issue needing repair and it was completed in the same visit. Shuttle driver was fantastic More

Lokey Nissan Excellent service! Lee was very knowledgeable and helpful. Everyone in the service department was polite and willing to help you in any way they can. Excellent service! Lee was very knowledgeable and helpful. Everyone in the service department was polite and willing to help you in any way they can. Great experience! More

Excellent service Explained needed work and estimated cost, completed service work timely, the cost estimate was adhered to with no surprise charges. Got discount that Explained needed work and estimated cost, completed service work timely, the cost estimate was adhered to with no surprise charges. Got discount that my email coupon provided. More