Lokey Nissan

Great customer service as usual I recently woke up to a dead battery in my Rogue. I called the dealership before I called AAA, and I was told just by describing my car's symptoms wha I recently woke up to a dead battery in my Rogue. I called the dealership before I called AAA, and I was told just by describing my car's symptoms what the problem was, better than AAA could predict. AAA tried to tow me to another shop, but I refused, because I know the level of service that I always receive at Lokey Nissan. Even without an appointment, on an otherwise very busy day, the dealership allowed me to bring my car in and I was on my way again within 90 minutes. More

Outstanding customer service! The best car buying experience I have ever had! We live in Ponte Vedra and found the car we were looking for on the internet. From our first phone ca The best car buying experience I have ever had! We live in Ponte Vedra and found the car we were looking for on the internet. From our first phone call with Lee to working out the final details with Bill the experience was painless! Thank you for your great communication & friendly personalities! Finishing up with Brent on all the paperwork was also painless, must be because he is a fellow Hoosier!! Thank you all! More

Angelo was outstanding! My experience at lokey was nothing other than excellent, Angelo and the team went the extra mile to get me the car I wanted! Will definitely recommend My experience at lokey was nothing other than excellent, Angelo and the team went the extra mile to get me the car I wanted! Will definitely recommend this dealership to friends and family. More

Not your typical dealer experience I own a Mini Cooper, this dealer treats me far better than the Mini Cooper dealer who has a tendency to tell me the estimate to fix my car is $2,000 p I own a Mini Cooper, this dealer treats me far better than the Mini Cooper dealer who has a tendency to tell me the estimate to fix my car is $2,000 plus. I’m not sure if Lokey wants it to be known how fair they are even outside the Nissan brand they sell, but I will always trust them far more for my repair needs. And they actually fix your problems. You don’t have to keep coming back because they failed to fix what was wrong. Who knew there was such a great auto dealer to chose from? More

Excellent Service Experience! Brought my Nissan Juke in because I had been told at another Nissan dealership that I needed a battery... although the current battery had been replac Brought my Nissan Juke in because I had been told at another Nissan dealership that I needed a battery... although the current battery had been replaced less than a year and a half ago at this same dealership. When I asked why the battery was going bad in such a short period of time, the service advisor said, "it was probably just a bad battery". I then called Lokey and spoke with Service Advisor, Matt Kasper. He told me to bring it in and that because of the short interval between the replacement and the cells "going bad", it would be covered under warranty. Throughout the entire transaction, Matt was customer focused and demonstrated the highest level of customer service and concern for my satisfaction. He is truly excellent! The facility is new and quite fabulous. I highly recommend this dealership for anyone needing to service their Nissan. Ask for Matt. More

Great customer service!!!! I've been going to this dealership for over 3 years and the service is juts excellent. They explain everything very well and are very patient. I've been going to this dealership for over 3 years and the service is juts excellent. They explain everything very well and are very patient. More

Awesome service! Chuck and his service team always go above and beyond the call of duty to their customers! I would recommend this staff and facility highly! Thanks Chuck and his service team always go above and beyond the call of duty to their customers! I would recommend this staff and facility highly! Thanks everyone for making my service experience enjoyable! We are considering purchasing our vehicle when the lease ends! More

Satisfactory Overall the service was fine. The man who greeted me at my car when I pulled in was rather gruff - borderline rude. Perhaps he needs a reminder to n Overall the service was fine. The man who greeted me at my car when I pulled in was rather gruff - borderline rude. Perhaps he needs a reminder to not be so grumpy. More

Well run service center! Working with Loley all the way around has been a great experience. From sales (Mike Murray) to finance to now service....Lokey is top knotch!! Tha Working with Loley all the way around has been a great experience. From sales (Mike Murray) to finance to now service....Lokey is top knotch!! Thank you Mr. Lokey for running such a great organization with people who will go the extra mile!! More

Verry nice service advisor. Great job. Good service. Excellent service advisor. Also taken appointment by the phone was very professional. was good too ..I will see you guys ag Great job. Good service. Excellent service advisor. Also taken appointment by the phone was very professional. was good too ..I will see you guys again. Thank you very much. More