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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,702 Reviews
Call Service Center (727) 789-8100

4,702 Reviews of Lokey Nissan - Service Center

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June 09, 2023

The service associate was courteous, friendly, and informative. I was kept informed of how long it was going to take, which was great. More

by rjablonski136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Torres
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Jun 12, 2023 -

Lokey Nissan responded

We are very happy we could provide you with a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 05, 2023

Great--the service was great and the indiduals were great and I would recommend Lokey More

by scrubyduck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TONY AVERSA
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Jun 07, 2023 -

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 02, 2023

I had my brakes replaced and the car was having squeaking issues. When I returned to have then look at it they said they didn't hear squeaking. Well months later and it's still squeaking. Never fixed properl More

by MMYRTLE0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We are disappointed to hear that you did not have a more positive experience with us at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 02, 2023

Had 2 Nissan trucks with issues a Titan and frontier both with issues not resolved More

by gallacut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ROBERT COLEMAN, TONY AVERSA
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Jun 05, 2023 -

Lokey Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Lokey Nissan. We are disappointed to hear that you did not have a more positive experience with us at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Jun 05, 2023 -

gallacut responded

Never fixed issues on both of my trucks when brought to the service department. While they were under warranty

June 02, 2023

Went in to get numbers for buying my leased car. I had been texting for this information. I let them know I was coming in. I waited 15 minutes and left.,there is no reason why these numbers were not More

by Mmbcleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria amd retired military guy.
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Jun 05, 2023 -

Lokey Nissan responded

We are disappointed to learn of your experience here at Lokey Nissan, but will take this opportunity to improve. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 01, 2023

The did not air up my tires or wash my car as I had asked for...makes me wonder if they do any of the 26 point inspection they speak of. Or however many points it is. More

by LT.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Massey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 01, 2023

Lokey Nissan is a great dealership. The staff is very professional, friendly, and welcoming. We love the new Kicks we bought here in January 2023, and we also have our 2020 NV200 van More

by PERKIPETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kreisle
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Jun 05, 2023 -

Lokey Nissan responded

Thank you for taking the time to leave a review for us at Lokey Nissan. We're happy we could meet your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 31, 2023

Great time no waiting, met with a smile and they took less time then I thought it would take. Good snack snd coffee too More

by ZEKE.DURICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who met me.
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Jun 05, 2023 -

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 31, 2023

The dealership is a very welcoming place and the care and lover that is shown there. More

by SYNTHIAC_058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Lokey Nissan responded

Your wonderful feedback and rating mean a lot to us. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Jun 06, 2023 -

SYNTHIAC_058 responded

Lokey Nissan dealership is a very welcoming place. They always treat you very well as you are part of the family. I have been with Lokey for the past 11 years and I was always treated very well there I would recommend members of my family and those that are close to me as friends to be a part of this great family. Thank you very much for all you do and will continue to do for me in the future. Chuck Schnitker has treated me as I was one of his family members. I love this guy personally.

May 30, 2023

Okay your staff is always professional and courteous. The work done by the technicians is first rate. Your prices are on the high side but the free car wash is a nice touch. More

by pokerpat12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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