4,699 Reviews of Lokey Nissan - Service Center
My service was provided with courtesy & thorough communication by my advisor. The car was returned in a timely manner & I was able to get on my way. communication by my advisor. The car was returned in a timely manner & I was able to get on my way. More
you couldn't fix my car I had to take to Infiniti dealer to fixed it and paid money out of my own pocket while I have insurance package with you. to fixed it and paid money out of my own pocket while I have insurance package with you. More
I needed my driver side mirror replaced, something that should have taken a couple of days took over a month. Initially they had my car in the shop for 3 weeks because they had to order parts, then come to should have taken a couple of days took over a month. Initially they had my car in the shop for 3 weeks because they had to order parts, then come to find out they ordered the wrong mirror. So then I had to wait for the part to come in which took another couple of weeks. Communication has been very one-sided; I’ve had to reach out each time to get an update. They left bits of glass on my car seat and did a terrible job with the trim which they are yet to fix and again I will have to call to find out if the part has come in as it has been over a month and I haven’t heard from them. Extremely poor attention to detail and overall very unhappy with the service. More
I trust Lokey Nissan to provide thorough, timely and cost efficient services. I appreciate that I never feel like I'm being duped into services not actually required. efficient services. I appreciate that I never feel like I'm being duped into services not actually required. More
They are easy to work with. They have friendly staff. They have free snacks at the waiting area. They have friendly staff. They have free snacks at the waiting area. More
Good service. Never takes an excessive amount of time. Lee and all others I've had experience with are courteous and explain everything so I can understand it. Never takes an excessive amount of time. Lee and all others I've had experience with are courteous and explain everything so I can understand it. More
The customer service is excellent and the technicians are very thorough. The customer service is excellent and the technicians are very thorough. I always feel like a valued customer. are very thorough. The customer service is excellent and the technicians are very thorough. I always feel like a valued customer. More
The service manager Chuck is A's across the board! This place is a 10 in every category. This place is a 10 in every category. More
Chuck was great 👍. Said what was in need of repair and price to fix. Good service. Said what was in need of repair and price to fix. Good service. More
I always get my oil changed at Lokey. It's a pleasant atmosphere and everyone is polite. It's a pleasant atmosphere and everyone is polite. More