Back

Lokey Nissan - Service Center

Clearwater, FL

4.4
4,698 Reviews

4,699 Reviews of Lokey Nissan - Service Center

Sort by
April 18, 2023

My service was provided with courtesy & thorough communication by my advisor. The car was returned in a timely manner & I was able to get on my way. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 18, 2023

you couldn't fix my car I had to take to Infiniti dealer to fixed it and paid money out of my own pocket while I have insurance package with you. More

by donieyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Nicholas
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Lokey Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Lokey Nissan. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 17, 2023

I needed my driver side mirror replaced, something that should have taken a couple of days took over a month. Initially they had my car in the shop for 3 weeks because they had to order parts, then come to More

by delisazn
Recommend Dealer
No
Employees Worked With
Shannon
May 02, 2023 -

Lokey Nissan responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 17, 2023

I trust Lokey Nissan to provide thorough, timely and cost efficient services. I appreciate that I never feel like I'm being duped into services not actually required. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Lokey Nissan responded

We're glad you had such a wonderful experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 17, 2023

They are easy to work with. They have friendly staff. They have free snacks at the waiting area. More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Lokey Nissan responded

Irene, we're so glad that we were able to go above and beyond your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 17, 2023

Good service. Never takes an excessive amount of time. Lee and all others I've had experience with are courteous and explain everything so I can understand it. More

by CONNIEALLEN124@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Lee Aaron
May 02, 2023 -

Lokey Nissan responded

Thank you for sharing your positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 17, 2023

The customer service is excellent and the technicians are very thorough. The customer service is excellent and the technicians are very thorough. I always feel like a valued customer. More

by TCARTER8680@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
May 02, 2023 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 16, 2023

The service manager Chuck is A's across the board! This place is a 10 in every category. More

by bbuck428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARLOS PONCE
May 02, 2023 -

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 16, 2023

Chuck was great 👍. Said what was in need of repair and price to fix. Good service. More

by Missymoo1947sla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Missymoo1947sla responded

Always had great interaction with Chuck.

May 02, 2023 -

Lokey Nissan responded

Thank you so much for your high rating! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 16, 2023

I always get my oil changed at Lokey. It's a pleasant atmosphere and everyone is polite. More

by msoneil5
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

...
111
...