Lokey Nissan - Service Center

The salesman did a superb job. But the truck was missing items and dirty. Airbag system was failing and illegal GPS tracker was dealer added but to be removed as per our agreement But the truck was missing items and dirty. Airbag system was failing and illegal GPS tracker was dealer added but to be removed as per our agreement. It was not and actually fell out from under dash. Service took way longer than I expected. Salesman (Ryan) couldn’t get service to perform. More

The last service call was for an oil change. I was told that additional work needed to be done. It was explained to me in detail so that I could understand what was being done and why it was ne I was told that additional work needed to be done. It was explained to me in detail so that I could understand what was being done and why it was necessary to do it now. After that explanation, I was comfortable in making the decision to follow the recommendations. It is great to have knowledgeable servicemen give the kind of details that were given. More

I appreciate the courteous service when I bring my car in. The service people take good care of me and my car! in. The service people take good care of me and my car! More

You're 2. 1/2 times more expensive than others I won't be back. 1/2 times more expensive than others I won't be back. More

Great service as always. Going to miss you now that I'm moving to Maryland. Going to miss you now that I'm moving to Maryland. More

Dealership is great. Nissan USA is not. Have had recurring defect with “infotainment” system since original purchase as new vehicle. Dealership coordinated for warranty Nissan USA is not. Have had recurring defect with “infotainment” system since original purchase as new vehicle. Dealership coordinated for warranty repair and replaced entire system…which was also defective, and causes more frequent problems than we previously experienced. NISSAN USA acknowledged the existence of this “software” problem nearly 2 years ago, yet no effort has been made to address the issue. First and LAST Nissan product I will ever buy and it has nothing to do with the dealership - they’re not the issue. More

Excellent service, you are treated with respect and kindness. I highly recommend Lokey Nissan best service. kindness. I highly recommend Lokey Nissan best service. More

great job as always. courtesy vehicle driver was prompt and professional. thanks niaaan! lifetime oil changes rock! courtesy vehicle driver was prompt and professional. thanks niaaan! lifetime oil changes rock! More

Call to get key fob I was quoted a price. When I showed up to get fob price when up by $100 Tried to talk to Tom the manager After waiting almost a hour was told he’s not in but would cal When I showed up to get fob price when up by $100 Tried to talk to Tom the manager After waiting almost a hour was told he’s not in but would call me. 3 calls from me and leaving messages. Tom has never returned calls calls or come out of his office to discuss this issue with me Good luck with customer service More

The service department where we purchased the car and warranty. Thanks for the service and communication warranty. Thanks for the service and communication More