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4,694 Reviews of Lokey Nissan - Service Center
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February 20, 2023
The last service call was for an oil change. I was told that additional work needed to be done. It was explained to me in detail so that I could understand what was being done and why it was ne I was told that additional work needed to be done. It was explained to me in detail so that I could understand what was being done and why it was necessary to do it now. After that explanation, I was comfortable in making the decision to follow the recommendations. It is great to have knowledgeable servicemen give the kind of details that were given. More
by res05cze
Verified CustomerEmployees Worked With
February 19, 2023
I appreciate the courteous service when I bring my car in. The service people take good care of me and my car! in. The service people take good care of me and my car! More
by HORKHORK
Employees Worked With
February 17, 2023
Great service as always. Going to miss you now that I'm moving to Maryland. Going to miss you now that I'm moving to Maryland. More
by Fianna_kin
February 17, 2023
Dealership is great. Nissan USA is not. Have had recurring defect with “infotainment” system since original purchase as new vehicle. Dealership coordinated for warranty Nissan USA is not. Have had recurring defect with “infotainment” system since original purchase as new vehicle. Dealership coordinated for warranty repair and replaced entire system…which was also defective, and causes more frequent problems than we previously experienced. NISSAN USA acknowledged the existence of this “software” problem nearly 2 years ago, yet no effort has been made to address the issue. First and LAST Nissan product I will ever buy and it has nothing to do with the dealership - they’re not the issue. More
by atcusmc
Employees Worked With
February 12, 2023
Excellent service, you are treated with respect and kindness. I highly recommend Lokey Nissan best service. kindness. I highly recommend Lokey Nissan best service. More
by Diana.ceballos
Employees Worked With
February 10, 2023
Call to get key fob I was quoted a price. When I showed up to get fob price when up by $100 Tried to talk to Tom the manager After waiting almost a hour was told he’s not in but would cal When I showed up to get fob price when up by $100 Tried to talk to Tom the manager After waiting almost a hour was told he’s not in but would call me. 3 calls from me and leaving messages. Tom has never returned calls calls or come out of his office to discuss this issue with me Good luck with customer service More
by tdr72
Employees Worked With
Tom Venice?
February 10, 2023
great job as always. courtesy vehicle driver was prompt and professional. thanks niaaan! lifetime oil changes rock! courtesy vehicle driver was prompt and professional. thanks niaaan! lifetime oil changes rock! More
by mfc32978
Employees Worked With
February 09, 2023
The service department where we purchased the car and warranty. Thanks for the service and communication warranty. Thanks for the service and communication More
by faith2782
February 09, 2023
Lee Aaron was the service advisor who I spoke with on my January visiting asked him to double check the need for brake pads as my Rouge only has 20,000 miles. I was quoted $500.00 for needed brake pads on l January visiting asked him to double check the need for brake pads as my Rouge only has 20,000 miles. I was quoted $500.00 for needed brake pads on last visit. Lee checked and I did not need them. You can’t beat an honest person or dealership! You have my gratitude and any future car purchases! Thanks More
by marycelestemiller
