4,692 Reviews of Lokey Nissan - Service Center
Great service as always. Going to miss you now that I'm moving to Maryland. Going to miss you now that I'm moving to Maryland. More
Dealership is great. Nissan USA is not. Have had recurring defect with “infotainment” system since original purchase as new vehicle. Dealership coordinated for warranty Nissan USA is not. Have had recurring defect with “infotainment” system since original purchase as new vehicle. Dealership coordinated for warranty repair and replaced entire system…which was also defective, and causes more frequent problems than we previously experienced. NISSAN USA acknowledged the existence of this “software” problem nearly 2 years ago, yet no effort has been made to address the issue. First and LAST Nissan product I will ever buy and it has nothing to do with the dealership - they’re not the issue. More
Excellent service, you are treated with respect and kindness. I highly recommend Lokey Nissan best service. kindness. I highly recommend Lokey Nissan best service. More
Call to get key fob I was quoted a price. When I showed up to get fob price when up by $100 Tried to talk to Tom the manager After waiting almost a hour was told he’s not in but would cal When I showed up to get fob price when up by $100 Tried to talk to Tom the manager After waiting almost a hour was told he’s not in but would call me. 3 calls from me and leaving messages. Tom has never returned calls calls or come out of his office to discuss this issue with me Good luck with customer service More
great job as always. courtesy vehicle driver was prompt and professional. thanks niaaan! lifetime oil changes rock! courtesy vehicle driver was prompt and professional. thanks niaaan! lifetime oil changes rock! More
The service department where we purchased the car and warranty. Thanks for the service and communication warranty. Thanks for the service and communication More
Lee Aaron was the service advisor who I spoke with on my January visiting asked him to double check the need for brake pads as my Rouge only has 20,000 miles. I was quoted $500.00 for needed brake pads on l January visiting asked him to double check the need for brake pads as my Rouge only has 20,000 miles. I was quoted $500.00 for needed brake pads on last visit. Lee checked and I did not need them. You can’t beat an honest person or dealership! You have my gratitude and any future car purchases! Thanks More
Chuck, the service advisor is very service oriented and detailed. Always a pleasure to deal with me detailed. Always a pleasure to deal with me More
I bring my car to this dealership because of the free oil changes but also because I always get great customer service. Chuck has helped me out the last 2 times! changes but also because I always get great customer service. Chuck has helped me out the last 2 times! More