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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,670 Reviews

4,670 Reviews of Lokey Nissan - Service Center

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April 14, 2022

When I pull into the service bay there, it never seems like anyone wants to help me! I wait then I finally go inside for help and wait some more! It seems to me no one really cares if I’m there or not. I More

by jshuck1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure who worked with m.
Apr 16, 2022 -

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 13, 2022

I was very pleased with the service at Lokey Nissan. My service advisor Chuck Snitchker made sure that my car was ready for a road trip. More

by CAMACK50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 13, 2022

Professional reception. Nice waiting area. Sold me a new tire and then overinflated it..shoddy work. Offered free car wash, then didnt wash the roof of the car. Again, shodd More

by runstosun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
did not deal with employees listed.
Apr 14, 2022 -

Lokey Nissan responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 13, 2022

I am very pleased with the service I received at Lokey Nissan.The staff is very professional and polite.I highly reccomend them. More

by jand_48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 13, 2022

Accommodating, clean and the customer service is top notch. Never have had a rude attendant. More

by daimar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 13, 2022

Absolutely disappointed, no phone calls for 3 weeks on service and still not resolved. No one returns your call but they are quick to charge you. More

by _matilda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom
Apr 27, 2022 -

Lokey Nissan responded

We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 12, 2022

professional staff and very proficient. Completed my oil change in a timely manner and returned my car clean and washed ! More

by sylviadavis41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 14, 2022 -

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 12, 2022

Excellent service and great communication. Would highly recommend. Service department is wonderful. Sales department is very good also. More

by dzerillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 12, 2022

The person who assisted me was rude and harsh. He also made comments to me about his political beliefs, which were different than mine. He became even more rude when I chose to take my car elsewhe More

by healing
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Schnitker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Lokey Nissan responded

We regret to hear that you had this experience with us. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

April 11, 2022

I was there for 3 hours and they didn’t even fill up the wind while wiper fluid during my oil change. This is the second time this has happened. I still have the same sticker from 2 oil changes ago as they More

by WHITEGIRLWASTED19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Lokey Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Lokey Nissan. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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