Back

Lokey Nissan - Service Center

Clearwater, FL

4.4
4,655 Reviews

4,655 Reviews of Lokey Nissan - Service Center

Sort by
October 20, 2021

John Albono from the Service department is absolutely amazing! Always professional and attentive. Its always a pleasure having him as my service advisor. More

by lucy.simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2021 -

Lokey Nissan responded

Thank you so much for the positive review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 19, 2021

I always receive excellent service, timely assistance and very friendly and professional communication. The staff is knowledgeable, helpful and so easy to work with. More

by laura.breitzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 19, 2021

Good first time experience with a routine oil change. Very friendly staff. Will definitely return. More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 19, 2021

I have never had a good experience. Bought my car there. Had change stolen during oil change, half my car washed, lied to, never had a return call off a survey or phone call. Horrific and pathetic service C More

by morakis23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Massey
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Lokey Nissan responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 19, 2021

The staff is kind and knowledgeable. The waiting room is pleasant and accommodating. And the service is fast and quality. More

by cbutts277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Lokey Nissan responded

Thank you for your kind words and this wonderful review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 19, 2021

Waited less than an hour to get door lock fixed. Lee Aaron was amazing, and provided excellent customer service. More

by dacyluvsely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Oct 21, 2021 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 18, 2021

Service Rep was great and I enjoy your facility. I look forward to returning soon. More

by durantvd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 18, 2021

Service is very good. Sales needs to be more responsive to the customers needs. They sold me a $34000 car and gave me my requested $20000 for my car, but jacked up the price to $40000 and would not explain More

by boblmickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what his name is.
Oct 19, 2021 -

Lokey Nissan responded

We're so happy we were able to help you out! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 18, 2021

Nice people there could be more room in the service desk area. Clean I guess. More

by RUSSFERREYRA
Recommend Dealer
Yes
Employees Worked With
Can't remember
Oct 19, 2021 -

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 17, 2021

Great customer service. Great service all around. Great staff. Great coffee. Fast service. In and out More

by legendaryp2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of them, Amberlyn Moore, Wade Morris
Oct 19, 2021 -

Lokey Nissan responded

We're happy to hear you had such a positive experience with our team! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

...
209
...