4,658 Reviews of Lokey Nissan - Service Center
It is always an awesome experience at Lokey Nissan I received great service and my car was done in a timely manner. I was advised of svc needed to keep car in good.condition. I received great service and my car was done in a timely manner. I was advised of svc needed to keep car in good.condition. More
Amazingly fast I was worried about it being there a long time and in 30 minutes they had me in and out! I must also say the service department did a great job of exp I was worried about it being there a long time and in 30 minutes they had me in and out! I must also say the service department did a great job of explaining what I needed done on my vehicle. More
My representative was cordial My representative took time to address my concerns. He followed up with a phone call and explained in detail what was going on with the car. My representative took time to address my concerns. He followed up with a phone call and explained in detail what was going on with the car. More
Great place The people there are great treat you very well, let you know exactly what you waiting room is really nice who has everything you need and they do grea The people there are great treat you very well, let you know exactly what you waiting room is really nice who has everything you need and they do great work. More
Routine service I have had my Maurano serviced by Lokey since it was new. They have always done an excellent job and kept my auto running great. Their people are alwa I have had my Maurano serviced by Lokey since it was new. They have always done an excellent job and kept my auto running great. Their people are always friendly and knowledgeable. I have only 1 concern... That is, I have had trouble with the nozzles for my windshield wipers since the car was new. Poor pressure and poor spray pattern. I brought this to Lokeys attention soon after the car was purchased. I was told that I was using the wrong washer fluid and that plugged the nozzles up. I didnt remember ever adding fluid since the car was bought but I didnt push the issue. The nozzles have never worked right to this day. On my last service,my service advisor told me that the washer nozzles weren't working right and should be replaced. Cost...+ $200. Question..why wasnt this fixed under warranted 40,000 miles ago when I asked about it? More
Above and Beyond From the day I purchased my used 2017 Nissan Altima Midnight Edition 1/31/19. Nothing but excellence from the GSM Bruno Pignano, Diana the sales woman From the day I purchased my used 2017 Nissan Altima Midnight Edition 1/31/19. Nothing but excellence from the GSM Bruno Pignano, Diana the sales woman, and each person in service; JB Kerns and the two young ambitious young men that take my vehicle in. And AmberLynn in car rental and Tim. I’m a Raving Fan!! I will always have at least one car in my garage purchased from Lokey Nissan. Thanks to you all for always being sharp and kind. Kelley Aderhold FitroomExpress.com More
Great service knowledgeable salesman I have purchased 4 cars from Lokey in the past 5 years because of the great service and attention they show I fell confident with the service departm I have purchased 4 cars from Lokey in the past 5 years because of the great service and attention they show I fell confident with the service department and the sales department I know I will get the best deal and after purchase servive More
Didnt fix anything I asked them to fix I wasnt going to leave a review but these people send me a reminder to do it almost every day for the last month so ok then... if you insist. I went i I wasnt going to leave a review but these people send me a reminder to do it almost every day for the last month so ok then... if you insist. I went in before my bumper to bumper warranty was up. I needed an oil change, have my radiator looked at as well as have my backup camera replaced. My camera goes completely black on occasion and I have to turn the car off and turn it back on to get a picture again. They told me their loaner cars were for real issues so I waited around for 4 or 5 hours for them to tell me nothing was wrong with my backup camera or radiator, but hey my oil change went smooth! I have pictures of the camera not functioning correctly. Besides the 5 hour oil change, I took a day off of work. They promote free oil changes with their car sales but with the experiences I've had at this place I'd rather take my car to chuck e cheese. The gentleman in service was forgettable, I cant remember his name...but this is the second time I've had the pleasure of being taken care of by him. It's the guy that looks and acts like it's the worst day of his life. I've seen the same face on kids that dropped their ice cream at Disney World and their parents said "sorry should been more careful". No idea how this guy actually works in customer service it's like everything I said to him was an exhausting task that he was forced to help me with. Anyways, just my 2 cents. In the future if people have issues with their car that's still fully warrantied...just fix it. More
Always a great, easy experience working with Chuck. Chuck is the absolute best! He is very thorough, always answers my questions, and very friendly. I never hesitate with taking my car to lokey nissa Chuck is the absolute best! He is very thorough, always answers my questions, and very friendly. I never hesitate with taking my car to lokey nissan. More
Late but thankful I never recieved a call to pick my car up once it was done with service. I had to call a few times an leave messages, but the service was excellent an I never recieved a call to pick my car up once it was done with service. I had to call a few times an leave messages, but the service was excellent and im thankful!! More