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4,694 Reviews of Lokey Nissan - Service Center
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January 29, 2019
Car looks brand new again I was heartbroken that someone had hit my new car in a parking lot. After the repair, you would never know it happened. I was elated to pick up my car I was heartbroken that someone had hit my new car in a parking lot. After the repair, you would never know it happened. I was elated to pick up my car and have it look brand new again. Service was friendly as well. More
by bel118
Verified CustomerEmployees Worked With
Brett in collision
January 29, 2019
Fixed drivers broken seat I will be calling u as I have noticed my driver seat making noise as I get out of car, also found a large black plastic piece under drivers seat...u r I will be calling u as I have noticed my driver seat making noise as I get out of car, also found a large black plastic piece under drivers seat...u r far from me and I have been under weather, so hopefully soon I will bring in to check out seat.... More
by bkuzin
Employees Worked With
Other Employees :
Mike Parrish, Thomas Wilkins
January 26, 2019
Pleasant anq quick services Great service by AJ and sraff. Was in and out in less time than expected. Also gave me price ti tint windows and card w ext to call. Great service by AJ and sraff. Was in and out in less time than expected. Also gave me price ti tint windows and card w ext to call. More
by DEBBIE H.
Employees Worked With
AJ
January 26, 2019
Bad oil change I went to get my oil changed 12/24/18 They closed by 12 that day. I originally was thankful they were able to get me in but a month later My truck I went to get my oil changed 12/24/18 They closed by 12 that day. I originally was thankful they were able to get me in but a month later My truck is telling me I need to service engine oil soon. Which makes me think they took it back & did nothing. Outside of that the service staff were friendly & helpful. More
by Johnson
Employees Worked With
January 25, 2019
Poor service On September 12, 2018 I brought my daughters 05 Nissan Xterra in for a problem. I explained to the service rep that the camshaft sensors was replaced On September 12, 2018 I brought my daughters 05 Nissan Xterra in for a problem. I explained to the service rep that the camshaft sensors was replaced 3 times because that’s the only code the computer would show. The car keeps stalling out and will not start despite the repair. I asked that the wiring and or computer might be the cause and have the mechanic please check this possibility as well. When I returned to find out what the problem was I was told that the camshaft sensor was bad. I asked if anything else was checked. He did not know. I was allowed to speak to the person who performed the work. I found out that he was unaware of any conversation I had with the service rep and just plugged it into the computer and went by the code. I made it very clear to the rep that the problem could not be in the sensors after having 3 different people check and replace them. He seemed more interested in telling me how good there mechanics are then in what I was saying. Not listening to or caring what the customer was saying led to poor results. I cost me about $100.00 and 3 days’ time to hear the same story as the first 3 places and still I have no working car and no answers. So much for bring it to the dealer. More
by Pgalioto1
Employees Worked With
Do not remember the name
January 22, 2019
Great service Anytime I make an appointment they are always accommodating. Kevin Massey is a pleasure to work with and talk to. All around great service, and always Anytime I make an appointment they are always accommodating. Kevin Massey is a pleasure to work with and talk to. All around great service, and always a good experience when I have to bring my Armada in. More
by Kpowell
January 22, 2019
Anthony was great The service Coordinator didnt schedule my appointment correctly so I had to come back a second time to get what I needed completed which was an extrem The service Coordinator didnt schedule my appointment correctly so I had to come back a second time to get what I needed completed which was an extreme hassle as I was moving out of state and didnt really have the time to bring my car back a second time. The receptionist was rude to say the least. It took me 4 times calling back to back to get to the service advisors after asking and getting transferred to a service coordinator or a catch all voicemail. The free vacuum and wash was kinda pointless since my floorboards weren't vacuumed nor were my seats. But it is free, so I'll take what service i get. Anthony was absolutely fantastic and took care of me and my vehicle and I'm sad I wont be able to visit the store again. More
by Mhynds1013
Employees Worked With
January 21, 2019
Excellent Service Great service from beginning to the end. JB attention to detail and attentiveness was exceptional. He provided detailed information about my service Great service from beginning to the end. JB attention to detail and attentiveness was exceptional. He provided detailed information about my service, options and work. More
by santiago.josea
Employees Worked With
James Byrd
January 20, 2019
Excellent Advisor I could have wasted money having my nav and radio replaced when it started tuning.iyself and typing its own destinations and i would have ended up wi I could have wasted money having my nav and radio replaced when it started tuning.iyself and typing its own destinations and i would have ended up with another piece of junk, but my advisor.pointed out i could get a better different.after market unit at a better price from a car audio dealer. I did and it is. Thanks! As to the rest of the service, it was top notch! They pointed out what to expect expense wise in the next 6 months to a year which is great for budgeting😁 More
by DKIRKWO1
Employees Worked With
January 19, 2019
Battery lived a short life. My 2017 Altima barely started 2 times and then would not start on xmas eve. had road service jump it and was okay till next business day. They asked My 2017 Altima barely started 2 times and then would not start on xmas eve. had road service jump it and was okay till next business day. They asked me to leave overnite for cold start. Battery tested not ok so they installed a new one under warranty and has been ok since then. More
by RICHARD_NIEMI
Employees Worked With
