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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,747 Reviews

4,747 Reviews of Lokey Nissan - Service Center

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November 09, 2023

Having the same issues with the radio as I did before and it’s crazy how they say it nothing wrong with it More

by Townsend157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 09, 2023

Communication was bad with the service rep. She failed to keep me updated as well as didn’t communicate properly with my insurance company when they requested information which held my car up More

by NICOLEJ4505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cannot remember
Nov 11, 2023 -

Lokey Nissan responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 08, 2023

Oil filter was not tightened and oil was leaking all over the engine. Had to be towed to Subaru dealership. Tire rim scraped up as well as missing 2 Subaru tire things since tires were rotated at dealership More

by kimberly.gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim McCoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Lokey Nissan responded

Kimberly, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 08, 2023

My service rep, Lee, knows hismstuff, and is very pleasant and helpful and understanding, and alwais takesmgoodmcaremof me and my car. Thank you, Lee! More

by cmarin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Nov 11, 2023 -

Lokey Nissan responded

Thanks for your praise and kind comments about our team. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 08, 2023

I can’t help thinking that I paid too much for my new front headlights.. For what I paid, I thought I would at least get the new brighter lights that are now available. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Lokey Nissan responded

Eddie, thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 06, 2023

I cane in for an oil change and a tire rotation. They did an oil change but said I didn’t need a tire rotation . There for they didn’t do one. I have never had a dealership ever refuse a tire rotati More

by atwo4909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the employee.
Nov 08, 2023 -

Lokey Nissan responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 05, 2023

Lee my service rep was great. Because of the car's situation he got me in the same day and had things taken care of quickly. More

by izamike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Aaron
Nov 07, 2023 -

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 05, 2023

Everyone was really good and nice respectful is the best choice you can make .Great ! More

by eehurtado1380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lokey Nissan responded

We're happy to hear you had such a positive experience with our team! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 05, 2023

very nice place, very good service, I like everything, recommend to my friends, very nice More

by bachi1705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 04, 2023

A good experience because of the helpful friendly reps. I am kept aware of upcoming service and am happy about the service I receive. More

by STEVEBORREMAN1S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lokey Nissan responded

Thanks for your praise and kind comments about our team. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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