Lokey Volkswagen

The customer service at Lokey VW Service department is always top notch. Eric Northcraft was very accommodating in taking care of my repair problem, and in the years I have been using Lokey for my servic always top notch. Eric Northcraft was very accommodating in taking care of my repair problem, and in the years I have been using Lokey for my service, they have been the best I have ever used. More

3 hours for oil change and rotation, will never service my vehicle at your dealership again. When asked if my car was almost ready (after 2 hrs), was told in 10 more minutes, that turned into an hour. my vehicle at your dealership again. When asked if my car was almost ready (after 2 hrs), was told in 10 more minutes, that turned into an hour. More

We are Volkswagen and Audi owners from the 60’s and we have to say that this purchase has been one of the best ever. Joe was so knowledgeable about the Tiguan and all it’s features. He related to both of have to say that this purchase has been one of the best ever. Joe was so knowledgeable about the Tiguan and all it’s features. He related to both of us in a most appropriate and attentive manner. He never pressured us, even when we said we needed to go look at an Audi A4. He was extremely interesting and fun to talk with. He was especially efficient and we felt comfortable in his ability to get the sale done. While here we enjoyed the atmosphere and how the staff interacted with one another. Toby was pleasant and most accommodating as well. A real team with all involved. I can’t imagine any way the dealership could be improved.Thank you, Joe. You just may see us again !!! More

Geneva was our sales rep and she was wonderful and so fun to work with. She made the car buying experience so much more relaxing than the usual stressful event buying a car is. Would buy from her again in th to work with. She made the car buying experience so much more relaxing than the usual stressful event buying a car is. Would buy from her again in the future! More

G and Jason are top notch! Great people and extremely knowledgeable of the products they stand behind. I will recommend Lokey VW to everyone. Great environment as well. Introduced to all the staff and th knowledgeable of the products they stand behind. I will recommend Lokey VW to everyone. Great environment as well. Introduced to all the staff and they all remembered me when I came back to finish the deal. More

Eric was very pleasant and helpful the only reason this is not a 5 star is length dealer had my car for repair was a little excessive. is not a 5 star is length dealer had my car for repair was a little excessive. More

Great service by Danny Wagner. Professional, helpful, and efficient. Car was very clean when I picked it up. Service completed quickly. Oil change and tire rotation efficient. Car was very clean when I picked it up. Service completed quickly. Oil change and tire rotation More

Very pleased with the way Chris helped my daughter when her Passat broke down while on vacation. He took good care of her-problem solved! her Passat broke down while on vacation. He took good care of her-problem solved! More

As always everything was smooth and on time! Will come back for anything! My only complaint is when picking up my car, the woman (Delores?) was very confused. She kept telling me my car was already picked back for anything! My only complaint is when picking up my car, the woman (Delores?) was very confused. She kept telling me my car was already picked up, then told me my car wasn’t there, then took me to the key box to try to find my keys (each key looked pretty much the same so was fruitless.) she was very hard of hearing and looked up my name wrong about 3 times until i wrote it down on paper and she saw how to spell. Took quite a long time to pick up. More

Second time getting a car through them, and it was just as great as the first time. This dealership is amazing in working with you! as great as the first time. This dealership is amazing in working with you! More