Lokey Volkswagen

Little to no social distancing, masks seem optional and had to look for my car after serving! No announcements and no car wash! Been better! had to look for my car after serving! No announcements and no car wash! Been better! More

Found what we were looking for and salesman very friendly. Didn’t try to pressure us into buying and didn’t push to something we weren’t interested in. friendly. Didn’t try to pressure us into buying and didn’t push to something we weren’t interested in. More

Normally no issues but lot porter back car into jack and put hole in bumper and battery terminals were loose. Had to tighten when arrived at the house. Service rep was up front about the damage, but could n put hole in bumper and battery terminals were loose. Had to tighten when arrived at the house. Service rep was up front about the damage, but could not fix that day, so we have to wait I’ll we return home to have our bumper replaced. Found battery terminals loose after arriving home and turning car off, clocks and radio reset themselves and checked terminals and could easily move them, Tightened myself. Normally I would give 5 stars but couldn’t for this visit. More

Fabulous, as always! Service guys were great, they were very busy, but very friendly and kept me aware of the progress of the service for my GTI. Thanks! very busy, but very friendly and kept me aware of the progress of the service for my GTI. Thanks! More

My experience was excellent with Lokey VW service. The appointment was easily arranged. The attention to my needs and the results of their work were outstanding. appointment was easily arranged. The attention to my needs and the results of their work were outstanding. More

Excellent dealership. I’ve had 6 VW’s in the last 25 years in 6 different states. Lokey in Clearwater is the best by far. years in 6 different states. Lokey in Clearwater is the best by far. More

I recently had a slow leak in one of my tires and the Service Dept found a nail embedded on the inside wall of my front right wheel. It was a quick turnaround and I was treated with excellent service. Service Dept found a nail embedded on the inside wall of my front right wheel. It was a quick turnaround and I was treated with excellent service. I highly recommend them. More

Brian Belviso is a true professional and caring person. Brian Belviso is a true professional and caring person. A stellar representative of Lokey Volkswagen 's customer care motto. Heartfelt thanks from Brian Belviso is a true professional and caring person. A stellar representative of Lokey Volkswagen 's customer care motto. Heartfelt thanks from a long time customer. More

My visit to VW was not scheduled nor expected. Car issues stress me out to the point that my dad would handle for me. Unfortunately, my father passed in January. For the first time I was responsible. issues stress me out to the point that my dad would handle for me. Unfortunately, my father passed in January. For the first time I was responsible. I was not only stressed over the car but also knowing that my dad was not here to help. Eric Northcraft had no idea why I was there nor how I was feeling. He immediately introduced himself to me and asked how he could help me. I found him to be extremely professional and respectful. His kindness helped me with a very difficult situation. His behavior toward me reminded me of my dad. Thank you Eric for your support and kindness. More

Dirty and dusty. . Some people that work there wear masks and some do not. Not enough seats. The wait was too long.. I won’t wait again. and some do not. Not enough seats. The wait was too long.. I won’t wait again. More