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Lombard Ford
Barkhamsted, CT
1,163 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,163 reviews
May 10, 2025
Emma Allen customer service is above and beyond. She went out of her way to make my experience great and memorable. She looked at my previous contracts with Ford protect and noticed I was able to up She went out of her way to make my experience great and memorable. She looked at my previous contracts with Ford protect and noticed I was able to upgrade my warranty for a reasonable cost. I would highly recommend her and your Company for any warranty needs More
by Bill from Arizona
Employees Worked With
May 02, 2025
Emma was very attentive courteous and sent me all the information I need to review to make the purchase of my extended warranty very professional information I need to review to make the purchase of my extended warranty very professional More
by macsmode2
Employees Worked With
April 22, 2025
Emma Allen was a pleasure to work with. She made sure the Ford Protect process was very efficient. Emma represented Lombard Ford with complete professionalism. She made sure the Ford Protect process was very efficient. Emma represented Lombard Ford with complete professionalism. More
by cdpreston
Employees Worked With
April 08, 2025
The process to purchase ESP coverage for my 2022 Ford F-150 was easy and completed smoothly. Emma was great to with and provided exceptional customer service! Thanks again to Lombard Ford for offering th F-150 was easy and completed smoothly. Emma was great to with and provided exceptional customer service! Thanks again to Lombard Ford for offering these discounted warranty plans and providing a great value to Ford owners nationwide. More
by F-150 Girl from WV
Employees Worked With
April 05, 2025
I've never had a more pleasant experience with a dealer. When we bought this used vehicle here in West Chicago, Illinois we spend 3 hours in the finance office because they had new software and they couldn When we bought this used vehicle here in West Chicago, Illinois we spend 3 hours in the finance office because they had new software and they couldn't get it to work right. Then we had to go back because it didn't put the numbers in the right columns. It was a nightmare. I already had received basic extended warranty prices from your dealership so I already knew we weren't going to take the extended warranty from the dealer. We used you with our last vehicle also. We are devoted Ford fans and will continue to use your dealership. Thank you for the pleasant experience!! I hope they bring the Ford Edge back!!! More
by lbbb20
April 01, 2025
Very pleasant, were not at all pushy, did a great job getting all the paperwork together and the DMV coordiantion. getting all the paperwork together and the DMV coordiantion. More
by Pete Teti
Verified CustomerMarch 29, 2025
Everybody at Lombard Ford is great. I recommend it highly. They really go out of their way to make you feel like family. I recommend it highly. They really go out of their way to make you feel like family. More
by ajuhlin
Employees Worked With
March 29, 2025
Kyle and his crew are great! Always a smile and good conversation. He is efficient and conscientious. Always a smile and good conversation. He is efficient and conscientious. More
by ajuhlin
March 27, 2025
Emma has taken care of my family and friends and their Ford cars and trucks for many years. She is the Best! We never think of buying an extended warranty from anyone else but Emma and Lombard Ford. Ve Ford cars and trucks for many years. She is the Best! We never think of buying an extended warranty from anyone else but Emma and Lombard Ford. Very Happy here in Colorado with our friends like Emma at Lombard Ford across the country!! More
by habapple
Employees Worked With
March 22, 2025
Honored a parts warrantee which greatly reduced the cost of repair. Highly ethical dealership I am happy to recommend to anyone shopping for Ford of repair. Highly ethical dealership I am happy to recommend to anyone shopping for Ford More
by PJGAHEBERT
