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Lombard Ford

Barkhamsted, CT

4.7
1,123 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,123 reviews

August 30, 2022

Tom Lago and I, Cheryl Lago, have purchased a minimum of 11 vehicles from Rob Lombard of Lombard Ford since 1983. Why you ask? Because the service is exemplary. The staff is knowledgeable, professional, cou More

by Cher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Lombard Ford responded

Hi Tom and Cher, Thank you so much for your 5 star review. It is hard to believe that we have been doing business and had been friends for over 39 years. Time sure does fly by. Your friendship means the world to us. Please stay well. Rob and Patty

August 29, 2022

I have been a customer for years. Always happy with my experiences with the service department. More

by LAURA.MAREK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Lombard Ford responded

We certainly appreciate you as a customer Laura. We can't thank you enough for your dedication to us, and we strive to make every experience a happy one. Stay safe. Your friends at Lombard Ford

August 26, 2022

We have been clients for years. Lombard is one of a small number of businesses where customer service has been and is always outstanding and reliable. More

by ROSELEEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Lombard Ford responded

Thank you for your many years of loyalty to Lombard Ford and for taking the time to let us know your sentiments. We appreciate your business all these years. Your friends at Lombard Ford

August 24, 2022

Couldn’t find a better dealership if I wanted to. From sales to finance to all the guys in the service department…… just makes everything easy to deal with More

by JDC58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Manns, John Cersoli
Aug 25, 2022 -

Lombard Ford responded

Thank you so much for your comments concerning our Dealership. Hopefully next time we'll be able to do even better in order to get all 5's. ;) We appreciate your business tremendously and hope to see you in the future. Stay safe. Your friends at Lombard Ford

August 24, 2022

They are the best! Kind and thoughtful and my car is always in tiptop shape after they take care of it More

by CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Aug 25, 2022 -

Lombard Ford responded

You are the best for sharing your thoughts with others. Thank you so much for taking your time to write such a nice review. We hope to always live up to your expectations. Your friends at Lombard Ford

August 24, 2022

Mark and Mike helped me very much. I def would go to them for on now. More

by rosellpaula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Mark Jones
Aug 24, 2022 -

Lombard Ford responded

We're so pleased to hear you were happy with your experience. Please know you can contact us with any time for any reason. Take care of yourself and your newly acquired EcoSport. It's a beauty! Your friends at Lombard Ford

August 17, 2022

Great people there John Cersoli was great! thanks for your quick sevice! thank you very much! More

by DARMORE.MANUF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cersoli
Aug 18, 2022 -

Lombard Ford responded

We truly appreciate you taking the time to let us know about your service experience. It inspires us to keep on the right track. Thank you! Your friends at Lombard Ford

August 15, 2022

I'm not from the area and was camping few miles away when my starter went on my truck. They understood my situation and not only did I get service on that weekend but also they gave me a ride back to the ca More

by Starbaby1789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know his name but older gentleman that seemed like the owner ( possibly)
Aug 15, 2022 -

Lombard Ford responded

We're so glad to hear from you again. Thank you for taking the time to send us a review. We like to think we're good Samaritans, and only wish that there were more in these troubled times. Take care and be safe! Your friends at Lombard Ford

August 09, 2022

Great Customer service team! Everyone is very polite and friendly! I will definitely return if needed! More

by minybrit72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Lombard Ford responded

Always nice to learn that folks are happy with their experience with us. Thank you for your business. You're always welcome here. Your friends at Lombard Ford

August 03, 2022

The service advisor Kyle was easy to work with. Service technician Joe did an excellent job locating the source of my intermittent problem and discovered a more serious one in the process. More

by RUSSO_STEVE2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Lombard Ford responded

Sounds like our two guys took good care of you and was able to solve your problem. Sorry to learn you now have a more serious one to contend with. Thank you so much for your business sir.

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