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Lombard Ford
Barkhamsted, CT
1,162 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,162 reviews
Verified Customer
June 30, 2021
I can always expect a good service experience at Lombard Ford. Work was done quickly and correctly. Will continue to use them in the future. Ford. Work was done quickly and correctly. Will continue to use them in the future. More
by ts05909
June 28, 2021
I recently had the opportunity to work with Emma at Lombard Ford to renew my Ford ESP. Emma was very helpful and I got my ESP renewed. This is the 3rd renewal of my plan with Lombard and each has been Lombard Ford to renew my Ford ESP. Emma was very helpful and I got my ESP renewed. This is the 3rd renewal of my plan with Lombard and each has been wonderful. Wish I lived in Florida so I could work directly with them. Thanks again for your wonderful help. More
by roadrunnernm
Employees Worked With
June 22, 2021
Waste of time coming here, plan on losing your vehicle for 2-3 days for diag, that's from the owner himself.... for 2-3 days for diag, that's from the owner himself.... More
by Bynack23
Employees Worked With
June 16, 2021
Excellent service and repairs were completed in a cost wise fashion. Staff was friendly and helpful. The repairs were completed timely. I would recommend this service department to other customers. wise fashion. Staff was friendly and helpful. The repairs were completed timely. I would recommend this service department to other customers. More
by rayter74
June 16, 2021
Polly and Drew were very welcoming and made me feel very much at ease during my visit (oil change, brake inspection, fluid check). The work was done very quickly and efficiently. They also were very unde much at ease during my visit (oil change, brake inspection, fluid check). The work was done very quickly and efficiently. They also were very understanding I was delayed by traffic due to construction in route to the dealership. The only complaint I honestly have was I didn't get an email confirmation 24-48 hrs. prior to my visit verifying my date of service. More
by Sdwyer0
Employees Worked With
Other Employees :
Also to note: I greatly appreciate Mike Manns, your finance mgr. calling me to confirm my service appt. Greatly appreciated! He's always been esp. helpful., Polly Brancato
June 11, 2021
Service was great as always everyone is so kind I never have problems with the service I get with you guys its a pleasure doing business . Your the best. John have problems with the service I get with you guys its a pleasure doing business . Your the best. John More
by JPT6045
June 09, 2021
do not like this type of survey-- but the service was great everyone was friendly and courteous- they completed the work in the allotted time - great everyone was friendly and courteous- they completed the work in the allotted time - More
by VICTORIACAREY
June 08, 2021
Thank you Dan for a great buying experience. You let me know as soon as you found what I was looking for and made the process easy! Highly recommend! know as soon as you found what I was looking for and made the process easy! Highly recommend! More
by John Cooper Asphalt Paving
Employees Worked With
Daniel LoRusso
June 07, 2021
I have been servicing my vehicles here for about 17 years! Why go anywhere else? Awesome job as always. Service dept and all the other employees are very nice...plus, the owner of the dealership is g years! Why go anywhere else? Awesome job as always. Service dept and all the other employees are very nice...plus, the owner of the dealership is great to talk with! More
by MMANS
