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Lombard Ford
Barkhamsted, CT
1,163 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,163 reviews
April 22, 2021
Service department is great. Everyone is knowledgeable and polite. We have done business with Lombard Ford for many years and wouldn’t go anywhere else. and polite. We have done business with Lombard Ford for many years and wouldn’t go anywhere else. More
by ETIBBETS
Verified Customer
April 22, 2021
Worst ever! No communication/never returning calls! Vehicle in 4x longer than they say always always blaming waiting for parts or waiting for approval of warranty! Vehicle in 4x longer than they say always always blaming waiting for parts or waiting for approval of warranty! More
by Dissatisfied customer
April 22, 2021
What a great group! From Service Technician to Customer Service. I will always return to Lombard Ford for all my future auto and truck needs. Service. I will always return to Lombard Ford for all my future auto and truck needs. More
by LBODAMER
April 19, 2021
Great and polite people to work with throughout my whole experience. From start to finish the staff and especially Barbara Dew helped me very much experience. From start to finish the staff and especially Barbara Dew helped me very much More
by ofpd10
April 16, 2021
Polly really goes all the way to ensure cutomer service is at its best I couldnt expect more a more courteous and helpful person to help with the service of my ford trucks is at its best I couldnt expect more a more courteous and helpful person to help with the service of my ford trucks More
by C.serv01
April 15, 2021
Great service department! The mechanics are great and do a wonderful job on your vehicle. The employees are very friendly and caring. The prices are reasonable too. Just an awesome experience! a wonderful job on your vehicle. The employees are very friendly and caring. The prices are reasonable too. Just an awesome experience! More
by FAYLEE0538
Employees Worked With
April 14, 2021
Always a pleasure to deal with, get me in a fast time and happy to work with the staff, Been buying cars and trucks for over 30 years and I keep going back , staff are friendly to work with and get my issues happy to work with the staff, Been buying cars and trucks for over 30 years and I keep going back , staff are friendly to work with and get my issues handled out. More
by HENRY110
April 14, 2021
Lombard has a knowledgeable and friendly staff who can always address our needs in a timely fashion. They communicate with us and we have received great service. always address our needs in a timely fashion. They communicate with us and we have received great service. More
by Jamie P
Employees Worked With
Polly Brancato, Mark Hoxie
April 08, 2021
I was very happy with the amount of time it took to get my car serviced. This is the best dealership I have dealt with. my car serviced. This is the best dealership I have dealt with. More
by Carmington1
April 07, 2021
Great Experience. Would do business again .Upfront , Transparent, No pressure,, Quality Products , Reasonable Pricing . Largest selection of pre owned Mustangs available in Connecticut and Massachusetts Transparent, No pressure,, Quality Products , Reasonable Pricing . Largest selection of pre owned Mustangs available in Connecticut and Massachusetts More
by r.talevi
Employees Worked With
Michael Mans, Daniel LoRusso
