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Lombard Ford

Barkhamsted, CT

4.8
1,168 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,168 reviews

January 25, 2021

The service visit was for a possibly problematic battery. They carefully tested the battery and provided me proof it was indeed the battery and got it replaced in a jiffy. More

by MartinB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ingraham
Jan 25, 2021 -

Lombard Ford responded

We bet you're glad to have brought it in when you did. Bad batteries in this weather is nothing you want to hesitate having checked. Glad we could been of assistance and quickly. Your friends at Lombard Ford

January 23, 2021

Excellent service done in a courteous and cost wise manner. Service personnel were very knowledgeable and helpful. I would recommend them to any individual who need to have there vehicle serviced. More

by CCRADJUSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polly Brancato, Jeff Ingraham
Jan 23, 2021 -

Lombard Ford responded

Thank you for your recommendation. Glad to hear you found our staff to be helpful. We try, and definitely appreciate your business. Your friends at Lombard Ford

January 23, 2021

The absolute best experience I have had purchasing anything. Mark Hoxie my salesman made the choosing of what vehicle would be best for me both for my personal use and my budget a fun and stress free More

by Chris.beres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jones, Daniel LoRusso, Polly Brancato, Jeff Ingraham, Mark Hoxie
Jan 25, 2021 -

Lombard Ford responded

Thank you Chris for taking the time to share your feelings with us. We're happy to have you in the family sir. Make sure you reach out to us with any questions or concerns. Your friends at Lombard Ford

January 21, 2021

I was looking to get into a new/new to me F-150, Mark Hoxie was extremely helpful and very professional in helping me through the entire process. 10/10 would recommend anyone looking into purchasing a fo More

by Angelo797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoxie
Jan 23, 2021 -

Lombard Ford responded

Thank you so much Angelo for all your positive comments. We're so happy when we hear our customers are pleased and it appears you are. Welcome to the Lombard Family. Enjoy your handsome truck. Your friends at Lombard Ford

January 18, 2021

Mark Hoxie and the whole Lombard team was amazing! Mark found me exactly what I wanted! Mike was awesome with finance and the detail was so amazing! I am so happy with my new truck! Thanks Lombard Ford tea More

by dmuzzulin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike , Polly Brancato, Mark Hoxie
Jan 19, 2021 -

Lombard Ford responded

We are so pleased that you found your experience with us amazing. That's high praise to live up to but we'll try. Thank you. We hope your enjoy that beautiful new trucks for many years to come. Welcome to the family Dawn. Lombard Ford

January 18, 2021

Excellent service! Friendly, knowledgeable, and accommodating care. The right mix of professionalism and comfort needed to know that your vehicle is always in good hands. More

by Sheena Gaskell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Polly Brancato
Jan 19, 2021 -

Lombard Ford responded

We appreciate your kind words Sheena. We're also glad that you feel comfortable with the care you receive here. Thank you for your business. Your friends at Lombard Ford

January 14, 2021

Dan was very attentive, easygoing and worked with me to find the best rebates available from Ford. A stress-free buying experience! Highly recommended salesman! More

by peter.mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel LoRusso
Jan 14, 2021 -

Lombard Ford responded

Thank you for recommending Dan sir. So glad to hear you had a stress free buying experience. We treat our customers the same way we would like to be treated if we were buying a big ticket item such as a vehicle. We thank you for your business and hope you enjoy your vehicle for a long time. Your friends at Lombard Ford.

January 13, 2021

Great service and superior customer service. Jeff was great. He communicated the issue and was friendly and professional. Great job to the staff in the service department. More

by LISA.P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ingraham
Jan 14, 2021 -

Lombard Ford responded

Jeff is great! We truly appreciate that you think so also. Thanks for taking the time to share your thoughts Lisa. See you in the future. Stay safe! Your friends at Lombard Ford

January 12, 2021

Great customer service Great person overall to deal with Great customer service Great person overall to deal with & would only deal with him with any vehicle purchases Contact mark for your next ford veh More

by stlush54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoxie
Jan 14, 2021 -

Lombard Ford responded

Thank you for taking the time to share your recommendation of Mark, and the work he has done with you in the past. We're glad to have him on board here. Lombard Ford

January 12, 2021

Mark is very knowledgeable and helpful without being aggressive. I have bought a few cars from him over the years and always found the experience to be easy and pleasant. More

by skiph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoxie
Jan 14, 2021 -

Lombard Ford responded

Mark truly appreciates you taking the time to share your past experiences with him. We thank you as well sir.

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