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Lombard Ford
Barkhamsted, CT
1,163 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,163 reviews
October 03, 2019
2018 EcoSport Titanium heaven! Mark Jones is highly recommended. He was a pleasure to spend time with, extremely knowledgeable in explaining the MANY features. Mike took care of t Mark Jones is highly recommended. He was a pleasure to spend time with, extremely knowledgeable in explaining the MANY features. Mike took care of the financing and I was extremely happy that he found a great interest rate. A special thank you from Rob Lombard himself! In and out in a day, if you want years of experience and a feel-good sales experience....go to Lombard!! More
by marchalong25
Employees Worked With
Mike, Mark Jones
October 02, 2019
LOMBARD FORD BEST DEALERSHIP EVER! Rob Lombard & team are courteous, informative & friendly.Always available to offer help, explain intricate details of owning, utilizing & driving a tr Rob Lombard & team are courteous, informative & friendly.Always available to offer help, explain intricate details of owning, utilizing & driving a truck with technologically advanced systems More
by Cher
Employees Worked With
Other Employees :
Rob Lombard, Dave Bettigole, Mike Mans, Mark Jones, Steve Knox, Robert Edwards
October 01, 2019
Easy car buying experience They have very friendly and knowledgeable staff, good selection of cars. Did a good job cleaning and detailing my used car. Process was quick and easy They have very friendly and knowledgeable staff, good selection of cars. Did a good job cleaning and detailing my used car. Process was quick and easy. More
by rachelstarkey23
September 19, 2019
Great service and pricing Emma was wonderful to work with and was super knowledgeable about the options and plans. This is my second vehicle to purchase a plan from them and f Emma was wonderful to work with and was super knowledgeable about the options and plans. This is my second vehicle to purchase a plan from them and found their costs significantly less than other competitors (including the dealership where I purchased my cars). More
by Te
Employees Worked With
September 09, 2019
Used Lombard for my ESP plan I was able to get my ESP plan through Emma and she was able to help me get the best plan for my situation with no hassle. She emailed me when my new I was able to get my ESP plan through Emma and she was able to help me get the best plan for my situation with no hassle. She emailed me when my new car was enrolled at Ford so I could get the plan set up quickly. Great support. More
by clrsky
Employees Worked With
September 09, 2019
Lincoln Warranty Renewal We did not purchase any of our cars from this dealership only Extended warranties for our Lincoln and Ford 500. Emma provided us with excellent advic We did not purchase any of our cars from this dealership only Extended warranties for our Lincoln and Ford 500. Emma provided us with excellent advice and customer service. More
by Ron
Employees Worked With
September 06, 2019
Emma Allan. esp with Emma Allan was great. Great professional asset to your dealership.Knows the plans,costs and coverage for all of them.Above and beyond excelle esp with Emma Allan was great. Great professional asset to your dealership.Knows the plans,costs and coverage for all of them.Above and beyond excellent service.Thanks again. More
by mb
Employees Worked With
September 04, 2019
Lombard Ford: Straight Shooters My ESP purchase experience was first rate. Emma was very helpful, and the entire process was seamless. Honestly, I'm glad that I found Lombard Ford as My ESP purchase experience was first rate. Emma was very helpful, and the entire process was seamless. Honestly, I'm glad that I found Lombard Ford as they've been great. More
by RogueRiverJack
Employees Worked With
September 03, 2019
Ford protection plan I purchased a ford protection plan for my 2015 f150 Emma was very helpful in helping me choose the best plan and at the right. Her customer service i I purchased a ford protection plan for my 2015 f150 Emma was very helpful in helping me choose the best plan and at the right. Her customer service is second to none. More
by Ddienert
Employees Worked With
September 03, 2019
Ford ESP Emma Allen-Above and beyond excellent service. Very helpful and went out of her way to make this an easy decision to purchase. She’s the reason I pur Emma Allen-Above and beyond excellent service. Very helpful and went out of her way to make this an easy decision to purchase. She’s the reason I purchased the ESP the 1st time. She’s definitely the reason I came back. More
by rexedmiston
Employees Worked With
