Back

Lombard Ford

Barkhamsted, CT

4.8
1,168 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
Contact Dealership

385 New Hartford Rd

Barkhamsted, CT

06063

Directions

By Type

Showing 1,168 reviews

October 21, 2019

Excellent sales team Dan was professional, friendly and easy to work with. He made the whole buying experience painless. We are extremely happy with our truck and would More

by RHStory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel LoRusso
Oct 22, 2019 -

Lombard Ford responded

We're happy to hear that you had an enjoyable buying experience with us. We certainly enjoyed assisting you. Wishing you many years of carefree service with your truck. We're always here for you! Your friends at Lombard Ford

October 16, 2019

Purchased Extended Warranty Emma Helped us get a renewal for our Lincoln MKX. She kept checking in for our mileage. She made it so easy to do. Thanks More

by upsmike76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Lombard Ford responded

Anything for our customers! We are glad you found the value in our check-ins, we try to make this as easy on our customers as possible. Thank you for your kind words and for your business!

October 16, 2019

Purchased Extended Warranty and a maintenance plan Emma answered all of my questions about the extended warranty and the extended maintenance and helped me with my purchase a day before the expiration More

by Joe From Arlington VA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Lombard Ford responded

Thank you for this, we try to make this easy on our customers!

October 10, 2019

Emma was friendly, professional and helpful. She worked with me to find a plan that fit my needs and cost almost half of what was quoted elsewhere! More

by Ford Driver
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Lombard Ford responded

Thank you so much, we always try and tailor plans to our customers' needs, in hopes they do not overspend for "more" than they will ever need. We appreciate you!

October 08, 2019

Talked to "Emma" (Internet Support) in regards to purchasing an ESP on my vehicle. I was very pleased with the professional response to my questions and explanations along with welcoming any followup More

by Bob
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Lombard Ford responded

Thank you so much for your kind words! We try to treat our customers the way we would like to be treated, and thank you for acknowledging our knowledge, we certainly pride ourselves on that and our customer service :-)

October 03, 2019

2018 EcoSport Titanium heaven! Mark Jones is highly recommended. He was a pleasure to spend time with, extremely knowledgeable in explaining the MANY features. Mike took care of t More

by marchalong25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Mark Jones
Oct 03, 2019 -

Lombard Ford responded

You're much too kind but we'll accept your statements of appreciation graciously. So happy to see you in that exceptional vehicle. Enjoy. See you on your in 5000 miles for your first free service. Your friends at Lombard Ford

October 02, 2019

LOMBARD FORD BEST DEALERSHIP EVER! Rob Lombard & team are courteous, informative & friendly.Always available to offer help, explain intricate details of owning, utilizing & driving a tr More

by Cher
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Lombard, Dave Bettigole, Mike Mans, Mark Jones, Steve Knox, Robert Edwards
Oct 03, 2019 -

Lombard Ford responded

From the entire staff at Lombard Ford, we thank you for compliments Cher. Always happy to see you and assist in any way we can. Take care until we see you again. Your friends at Lombard Ford

October 01, 2019

Easy car buying experience They have very friendly and knowledgeable staff, good selection of cars. Did a good job cleaning and detailing my used car. Process was quick and easy More

by rachelstarkey23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel LoRusso
Oct 03, 2019 -

Lombard Ford responded

Thanks Rachel, it was truly a pleasure to meet you and your father. Glad we had what you wanted and you're loving it. See you at 5000 miles for your free oil change. Your friends at Lombard Ford

September 19, 2019

Great service and pricing Emma was wonderful to work with and was super knowledgeable about the options and plans. This is my second vehicle to purchase a plan from them and f More

by Te
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Lombard Ford responded

Thank you for your continued business, and your kind words, this is exactly how we want our customers to feel after a purchase from us.

September 09, 2019

Lincoln Warranty Renewal We did not purchase any of our cars from this dealership only Extended warranties for our Lincoln and Ford 500. Emma provided us with excellent advic More

by Ron
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Lombard Ford responded

Ron, thank you, we strive to be the best in customer service, so thank you for pointing it out!

...
68
...