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Lombard Ford

Barkhamsted, CT

4.7
1,122 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,122 reviews

February 04, 2019

great dealership the team at Lombard Ford did a great job , i live a hour away and could not find a local dealer that compares . it was worth the drive More

by jerry1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Lombard Ford responded

Thanks Jerry. We're so glad all worked out well for you folks. That is quite the Explorer you have! We think we broke a few hearts when we had to contact other interested people to let them know it was no longer available. We hope you enjoy it for many years to come. You know who to call should you have any questions or concerns. Your friends at Lombard Ford

January 30, 2019

Honesty Steve Knox was honest and fair with my wife Excellent service in a timely and a professional manor. would highly recommend Lombard Ford services. Than More

by Gerard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Knox
Feb 04, 2019 -

Lombard Ford responded

Thanks Gerard for taking the time to let us know that your wife was well cared for when she serviced her vehicle with us. We aim to make every service visit as painless as possible :) Your friends at Lombard Ford

January 30, 2019

Superb Recently purchased another Ford Truck 150 , 2019, drives like a Car, Gorgeous.While we were at Lombard Ford making arrangements with Mr. Jones regar More

by Trucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jones
Feb 04, 2019 -

Lombard Ford responded

It sounds like you're a fan of Fords. We thank you for that, and for purchasing from Lombard Ford. Happy to hear that you're appreciative to what we strive to do here. Make your visit as pleasurable as possible! Enjoy those vehicles! Your friends at Lombard Ford.

January 22, 2019

Good job Steven was very helpful and diligent in explaining what needed to be done to my truck. I felt he was fair and polite. I would send my family to this d More

by Hawk69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Knox
Jan 25, 2019 -

Lombard Ford responded

Such a heartwarming testimonial. So happy we made a good impression on you. And to recommend your family to us makes us so humble. Thank you kind sir.

January 17, 2019

for Dan Dan was friendly and easy to talk to. He gave us time to read the info he provided and then answered all our questions. He knew the car we were int More

by escape#2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mans...thank you for the work you did to finalize the purchase and for your clear explanations of all the details...especially the additional warranties. I was a pleasure meeting Rob Lombard., Daniel LoRusso
Jan 25, 2019 -

Lombard Ford responded

Hi Diane and Brian, So nice to learn how much you enjoyed your experience with us. Dan is glad to learn you liked your "surprise". Bet that came in handy these past weeks. Hope you're feeling safe and secure in your newly acquired vehicle. Our best to you both! Your friends at Lombard Ford

January 15, 2019

Emma Allen was fantastic, helpful, friendly, knew the products and explained them to me, her follow up was fantastic. If everyone at Lombard is as helpful as More

by SANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Allen
Jun 10, 2019 -

Lombard Ford responded

We truly appreciate your thoughts, and your business, we're glad it was an easy transaction for you, and we're here for your throughout your plan just as we were at the beginning :-)

January 12, 2019

Keeping my Ford Escape in Shape Emma was great to work with the time she spent to explain what coverage was available and at what price. Every step of the way was as smooth as the f More

by great escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack was also very good to work wtih thanks again
Jun 10, 2019 -

Lombard Ford responded

Thank you for sharing your kind thoughts, we are here to give our customers the best experience, along with the price and product.

January 10, 2019

Very Pleasant and Very Informative Emma was excellent. She was so, so helpful providing thorough information about what was available, costs, what each provided along with refund info More

by Excellent service - My thanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Lombard Ford responded

This is what we strive for, a great customer experience, so thank you for letting us know your thoughts! We truly appreciate your business.

January 09, 2019

Ford ESP Internet Sales This is the third time I’ve purchased an ESP plan from Lombard Ford through their internet sales department. Their service is of great value to the c More

by WGM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Lombard Ford responded

We are truly grateful for our repeat customers, and are always here for all of our customers, thank you for the kind words!

January 04, 2019

The perfect way to buy a genuine Ford extended warranty! I purchased another extension of the Genuine Ford PremiumCARE Extended Service Plan (ESP) for my 2007 Shelby GT500 - the second extension, providing n More

by MadManMoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Lombard Ford responded

Thank you for the kind words, we aim to please and are always here for our customers!

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