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Lombard Ford - Service Center

Barkhamsted, CT

4.6
436 Reviews
Call Service Center (855) 615-1717

436 Reviews of Lombard Ford - Service Center

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March 27, 2023

Drew and his team work seamlessly together! George and Rob always make me feel at home whenever I'm there! More

by MMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Fogarty, Rob Lombard, Mike Mans, John Cersoli
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Helpful
March 24, 2023

Changed the oil and repaired the window. Did the work while I waited. All set More

by ejgutowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Dew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Lombard Ford responded

Isn't that the best way to receive service?! We're glad we got to accomplish that for you. Thank you sir for sharing with us. Your friends at Lombard Ford

Helpful
March 24, 2023

Accessory parts ordered and in within a day. Easy appointment set for recall repair and install of all accessories. All work done quickly and professionally. First rate service in every way at L More

by nofaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Lombard Ford responded

We try to make our quest's visit as painless as possible. ;) Sounds like we succeeded. Thank you so much for your patronage. Enjoy your vehicle. You're welcome to contact us for any reason. Your friends at Lombard Ford

Helpful
March 13, 2023

The great job I have grown to expect! ! On time and under budget, can't beat that. More

by EMORRISON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
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Mar 15, 2023 -

Lombard Ford responded

Thank you SO much for letting us know how satisfied you are with our services sir. Always a pleasure to work with you. Until we see you again, stay safe. Your friends at Lombard Ford

Helpful
March 11, 2023

Excellent service, completed warranty repair as scheduled. Explained what was wrong and needed to be done for this repair. Very happy with the results. More

by williamgreenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Lombard Ford responded

Thank you for sharing your Service experience William. We appreciate you and your business. Glad we could get your vehicle repaired as needed. Don't hesitate to reach out to us again should you have any questions or concerns. Your friends at Lombard Ford

Helpful
March 08, 2023

Brought my truck in for a regular scheduled service appointment and was not disappointed. Good service and friendly staff. Would recommend More

by Not0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cersoli
Report | Print
Mar 10, 2023 -

Lombard Ford responded

Sounds like your visit was a good one. Glad we could take care of you and your truck. Thank you for using Lombard Ford for your vehicle needs. We appreciate all recommendations and will take good care of them as well.

Helpful
March 02, 2023

I came in without an appointment and I thought battery issues. Turned out the cables were fine. I asked while I'm here do you have time to do an oil change. In and out in an hour!!! I didn't get the youn More

by valerie159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
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Mar 03, 2023 -

Lombard Ford responded

Good day Valerie. Thank you so much for taking time out of your day to let us know about your experience. So glad we could get you in and out of here in a timely manner. John was happy he was able to assist you. Perhaps we'll see you again in the future. Your friends at Lombard Ford

Helpful
February 27, 2023

They were great with my recent repair/service, one time and under the budget on the quote. More

by EMORRISON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2023 -

Lombard Ford responded

On time and under the budget on the quote. Nothing better than that! Glad we could be of assistance. Look forward to seeing you again. Your friends at Lombard Ford

Helpful
February 22, 2023

Brought my truck in for service and they did a great job, delivered as promised. Will return for next service visit. More

by T Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Report | Print
Feb 23, 2023 -

Lombard Ford responded

We would be happy to see you again sir. Sounds like we did well this time and we'll certainly attempt to duplicate that experience every time you visit. Thank you for your patronage. Your friends at Lombard Ford

Helpful
February 20, 2023

Kyle was great! Kept us informed along the way and was very polite. Estimate for the work was also accurate. More

by FJFAL1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

Lombard Ford responded

That's our Kyle! He does a great job of taking care of our customers. Proud to have him on board. Thank you for your patronage. See you next time... Your friends at Lombard Ford

Helpful
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