Long McArthur Inc

Best Service Ever!!! We enjoyed being able to have Bill Weaverling as our sales rep. Never had service or respect as wonderful as our experiance was being there. Thank you We enjoyed being able to have Bill Weaverling as our sales rep. Never had service or respect as wonderful as our experiance was being there. Thank you again Bill, from Victoria & Rick Kreutzer More

Great out of state car buying experience I had recently found out that the Shelby Mustang GT350 had been discontinued a few months back. I had intended to buy one in a year or two, but reali I had recently found out that the Shelby Mustang GT350 had been discontinued a few months back. I had intended to buy one in a year or two, but realized that I had waited too long. None were available anywhere in my area (Chicagoland, IL), and in fact on autotrader.com, I found a total of 3 for sale in the entire U.S. Two of them were in Las Vegas and the dealer had marked them both up an additional $20K. The other was at LongMcArthur Ford and to my surprise, the car wasn't marked up at all, and in fact may even have been discounted some. I figured that there was no way the car would actually still be available, but emailed them about it anyway. I was surprised to hear that the car was in fact available. Living over 600 miles away though, I was concerned about being able to buy a car that far away, and also that I may not be able to get there in time to before someone else got it. After all, it was only one of three Shelby Mustang GT350's left for sale in the entire U.S., and who can just up and take a 600 mile trip on a moments notice? Not to worry, Shelby Weis (who awesome is that.... the saleswoman's name is Shelby) informed me that the purchase could be handled remotely and I could get the car delivered and that I could put a deposit to ensure no one else bought it first. Bill Rogge handled the sale from there, and it must be said that they have a very efficient system set up at LongMcArthur, where people handle specific aspects of the sale to make the whole process very smooth. Shelby Weis handled the online part of the sale, Bill Rogge handled the overall sale, getting me a fantastic 1.75% finance rate. Paperwork was overnighted to me to sign everything, and they provided a postage-paid return envelope as well to send the paperwork back to them. I had initially intended to pick the car up, but this proved difficult. Not to worry, they'll deliver the car for you! For $750, the car was shipped to me. Considering it would have taken me two days to get the car from there back home again myself, not to mention having to have someone dog-sit for me, someone to drive me there, gas money, and also over 600 miles on my new car, this is a fantastic deal. Not just monetarily, but convenience-wise as well. Darrin Hurd handled the shipping and everything went smoothly and he made sure to keep me updated and also checked to make sure everything went OK with the delivery and that I was happy with the car. All in all, a great experience and these guys clearly know the ropes when it comes to dealing with out of state car buyers. The fact that they didn't mark the price up to gouge the customer when other dealers were doing the same thing recently speaks to the kind of people they are at LongMcArthur. They are also give back to various charities, which really was a plus for me buying from them. David Huntley, IL More

Easy and Friendly I can honestly say that it was a pleasure to work with Cole on the purchase of my new vehicle!. He was always extremely friendly, enthusiastic, and ea I can honestly say that it was a pleasure to work with Cole on the purchase of my new vehicle!. He was always extremely friendly, enthusiastic, and easy to get ahold of. It was the third vehicle we have bought from Long Mac and the process and team seem to get better every time. I would highly recommend Cole to anyone looking for a positive car shopping/buying experience. More

Less stressed I was not looking forward to going to look at cars, but it turned out to be a GREAT Day! Cole came to help me after I spoke with Dan & things went we I was not looking forward to going to look at cars, but it turned out to be a GREAT Day! Cole came to help me after I spoke with Dan & things went well. I enjoyed the test drive in the Ford Focus Hatchback. I had already test drove other cars in that class but I wanted to test a Ford. Needless to say it was a Great Day & I drive home in my new Ford. I gave Cole a list of wants & I ended up with the Sporty Car. I can not say enough about my experience that day & after I left. The gift basket was Awesome! I am one Very Happy Lady! Thank you Cole, Dan & Long Mc. More

Dan is the Man!!!! We have purchased our last 10 vehicles from Long McArthur and have been totally satisfied each and every time. Dan always finds just the right vehicle We have purchased our last 10 vehicles from Long McArthur and have been totally satisfied each and every time. Dan always finds just the right vehicle for our needs. He always greets us with a smile even if we are just there for a service. We have recommended him to our friends when they are in search of a vehicle as we know that we can trust him. Dan makes buying a vehicle the fun, exciting experience that it should be. As long as Dan is at Long McArthur, we will always go back. Keep up the great work!!! More

Very friendly place to buy a car I have been car shopping and trying to find out that would fix with my budgeting. Scott has been trying to help me for the car that he thinks that it I have been car shopping and trying to find out that would fix with my budgeting. Scott has been trying to help me for the car that he thinks that it would work out very well for my budgeting along with Sales Managers. They have been very patience with me and allowed me to decide which car that I would like to get. Finally got the car that I wanted and budgeting wise. I am glad that I went with Scott and he helped with everything that I can ask for. Thanks Scott and keep up the good work!! More

BEST CAR BUYING EXPERIENCE EVER! I called Darin Lee to talk about a possible purchase of a new car. I was very unsure of my qualifications because of past negative credit issues. I called Darin Lee to talk about a possible purchase of a new car. I was very unsure of my qualifications because of past negative credit issues. Darin asked me a few questions, said he would "work on it for me" and get back to me. He, in fact called me a couple more times to ask a couple more questions then on the third phone call he let me know that he had been able to work out a good deal for me :) Darin Lee (along with Lee in finance) was FABULOUS to work with. He was informative, considerate of my time and has a very pleasant personality. He made this car buying experience excellent! I feel like I got the most for my trade as well as a good deal on my new car purchase. You have to understand, I am one of those people that HATES my time to be wasted. I know what I want and like to get down to business and Darin mad that possible for me today! WOOP WOOP!! THANK YOU!! More

Great Experience Ben did a fantastic job helping me find the right vehicle at the right price. We discussed several options (new and used) and eventually found the de Ben did a fantastic job helping me find the right vehicle at the right price. We discussed several options (new and used) and eventually found the deal that worked for me. I was never pressured by him or the other staff, and they were always friendly when I came to the dealership. Thanks to Ben and Long Mac! More

Buying a car isn't such a bad thing with Shawn We left Long McArthur over slipping customer service (only ever purchased from them), but after a few years away, decided to try them again since they We left Long McArthur over slipping customer service (only ever purchased from them), but after a few years away, decided to try them again since they are local and that's how we met Shawn. He is one of the most personable and kind people we've come across, let alone for a car sales person. Not once did we get the impression that Shawn was judging us, or becoming frustrated with the negotiations. In fact, he had a great sense of humor throughout and he even went and picked lunch up for us while we were waiting to close the deal. You can't go to any car dealer anymore and not spend hours haggling through the complex process of the sales manager, but Shawn made that process pretty smooth. I'm happy to say we are once again long-term customers of Long McArthur and Shawn. More

Vehicle Purchase We have been looking for a different vehicle for several weeks. We are Ford people and several of our children have done business with Long McArthur We have been looking for a different vehicle for several weeks. We are Ford people and several of our children have done business with Long McArthur and our oldest son found a Ford Explorer they had. He contacted Dan Penner and between the two of them we came to an agreement. We made the trip to Salina and found everyone at the dealership to be very courteous and helpful. Dan was very professional and quite pleasant to deal with. We completed the deal in a timely manner and were on our way. He has an awesome personality and was very kind and courteous. We look forward to working with him again in the future if we are needing another vehicle. More