Bill Rogge

Pain free online purchase and paperwork. Bill Rogge was my salesman. Excellent communications. Alex the finance manager was also very personable. Overall GREAT EXPERIENCE. Bill Rogge was my salesman. Excellent communications. Alex the finance manager was also very personable. Overall GREAT EXPERIENCE. More

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Great work getting me exactly what I wanted I worked with Bill R he is a great rep of the company. with Bill R he is a great rep of the company. More

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Got the truck we wanted and the amount for our trade in we thought we could get. They made it a hassle free process and it didn’t take all day either l. we thought we could get. They made it a hassle free process and it didn’t take all day either l. More

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Purchased a new 2023 Ford F-150 Lightning Lariat with the help of Bill Rogge @ Long McArthur... from out of state. I've bought a lot of new/used vehicles over the years, and let me tell you, buying this truc help of Bill Rogge @ Long McArthur... from out of state. I've bought a lot of new/used vehicles over the years, and let me tell you, buying this truck through Bill and team at Long McArthur over phone & text messages was literally the easiest car buying experience I've ever had. Way easier than in person purchases I've made, surprisingly. I live in ID and there were no Lightnings with the specs we needed anywhere nearby. There was a decent one at my local dealer that we test drove, but we didn't like the color. We were looking for the red version, since my wife has wanted a red truck since she was little. Aside from that, we really wanted some key safety features that aren't available on some trims. Bill listened carefully and didn't try to convince us to get something else, or something more expensive, etc. He knew that we knew exactly what we wanted and helped make it happen. Throughout all my interactions with Bill Rogge and Alex Gershon, I felt like they had our best interest at heart, while also providing a lot of helpful info when it came financing, warranty, and accessory options. We never felt too pressured into anything at any point. Our phone/text conversations were straight forward and efficient, and they both answered the million questions I had about the truck and the process of having it delivered and registered and charged. The truck was delivered to my house within a few days after I signed all the papers and we are very happy red truck owners! More

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This has to be the best vehicle purchasing I have had in my lifetime. Every facet of this purchase was seamless and spot on. Definitely will purchase my next vehicle from them. my lifetime. Every facet of this purchase was seamless and spot on. Definitely will purchase my next vehicle from them. More

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We have purchased cars and SUVs from Bill Rogge and Long McArthur for over 20 years. We have come to value the relationship even more with the passage of time. Trust is a difficult thing to give but this McArthur for over 20 years. We have come to value the relationship even more with the passage of time. Trust is a difficult thing to give but this dealership has earned it, from Tim Ohlde in the Service Department to Bill Rogge in Sales to North McArthur as owner. More

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**I traveled from Virginia to Kansas and retrieve a Maverick truck ordered 15 months ago and I WOULD DO IT AGIAN with Bill at Long McArthur, Ford. ** I can not speak about all Ford dealerships as th Maverick truck ordered 15 months ago and I WOULD DO IT AGIAN with Bill at Long McArthur, Ford. ** I can not speak about all Ford dealerships as this is the first time owning a Ford but this is the BEST dealership I have had the pleasure to experience. My first sales agent has since moved on and I was reassigned to William Rogge (Bill). Bill was very easy to work with and worked with me as a customer by keeping me informed of my truck order status and answering my many questions. Long McArthur, Ford (LMF), knows the process. When I first ordered my maverick I had an email within hours from Ford confirming the order. Watching, Tim Bartz (Ford Video Guy), of LMF was instrumental in understanding and ensured great communication and transparency about the ordering process. Tim’s videos over the last year set high expectations of meeting this team and both Bill and Tim help set a friendly atmosphere. It is hard to explain but it was more like they walked with me through this process and I never felt rushed or attacked or an inconvenience. Bill, always went the extra mile to help out. If you find yourself frustrated with the ordering process or with your dealers, I do highly RECOMMEND Bill from Long MacArthur, Ford. More

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Everyone here makes buying a car virtually stress free and seamless. Bill Rogge is the best go to guy! and seamless. Bill Rogge is the best go to guy! More

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Customer service The absolute best customer service ever!! After a car accident near Junction City, KS, I had no way of getting back to my home in Western Kansas. My h The absolute best customer service ever!! After a car accident near Junction City, KS, I had no way of getting back to my home in Western Kansas. My husband called Bills Rogge at Long McArthur and asked if he could have a car ready for me when I got to Salina. My Lincoln was towed to Salina and I rode with the tow truck. Not only did he have a car ready for me , he was there waiting for me at 6:00 p.m. to make sure I was okay to drive home and said to keep the car as long as I needed it. We went back the following Wednesday and bought the car. Their customer service is beyond compare!!! More

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Super friendly and wonderful to work with Larry is amazing to work with. He bends over backwards every time to accommodate me and my busy schedule. I know I'm not the only busy person around, Larry is amazing to work with. He bends over backwards every time to accommodate me and my busy schedule. I know I'm not the only busy person around, so I appreciate his effort and consideration he ALWAYS gives me. Fantastic group of people to work with and great at keeping me updated about what's going on. Gets me in and out quickly and willing to give me a ride if they are going to take longer than what I can wait. More

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