Back

Long McArthur Inc

Salina, KS

4.7
1,525 Reviews
Long McArthur has been family owned and operated since 1951, we are currently on our 5th generation. We are Driven to Give Back to our community giving financially to many local charities and like to help out by giving of our time as well. We are the #1 Ford Super Duty dealer in Kansas 3 years running. We like our custom vehicles being a Roush, Shelby, and Custom Off Road Truck dealer. So if you are looking for something special, then check out our vehicles.
Contact Dealership

3450 S 9th Street

Salina, KS

67401

Directions

By Type

Showing 1,525 reviews

February 10, 2014

We just purchased our third vehicle from Long Macarthur in the past 4-5 years. The experience has always been pleasant and speedy. I have always been the type of person that will research what I want, come More

by thaddix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Murphy
Feb 11, 2014 -

Long McArthur Inc responded

Thanks for your continued business and giving a chance to earn your business on your purchases. We are glad we can make your buying experience pleasant.

February 10, 2014

My fiancé and I went in to look at used vehicles. We had very basic wants/needs, and Keith hit the nail on the head with the first vehicle which was a ford but it had everything we wanted and a whole lo More

by JarrodBrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 11, 2014 -

Long McArthur Inc responded

It's good to hear you had a wonderful experience and that we keep making your visits to the dealership friendly and helpful. Enjoy your Ford!

February 10, 2014

Darin was very helpful to us, got us the vehicle we needed at a super price and super fast!! We would recommend anyone to him and Long McCarthur! More

by JDHull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2014 -

Long McArthur Inc responded

Thank you for coming in and working with us on your purchase and it is good to hear your experience was a good one.

February 08, 2014

After a really bad experience with a Ford Dealership in Junction City Kansas, we decided to get away from the Fort Riley area on our search for a replacement for our current car. We looked online at Long More

by Spec1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 10, 2014 -

Long McArthur Inc responded

From me and the entire dealership, thanks for your business and your very kind words. We hope to see you in the future. Take care and thanks again. It was our pleasure to help you.

February 07, 2014

My experience with long Mac Arthur was by the best car buying experience I have had ever new or used. Darin Lee and his crew are top notch, I would definitely would buy from him and that car lot again. I More

by aaronwoodard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 10, 2014 -

Long McArthur Inc responded

Thank you for the kind words and we are glad to help you, enjoy your vehicle.

February 06, 2014

Scott Sitton is a sales person that we have gone thru multiple trades, you truly feel that he is there for you not the dealership, you tell him what you want and he will move heaven and earth to make you More

by lketterl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Feb 07, 2014 -

Long McArthur Inc responded

Thank you for the wonderful review, we are very glad you had a great experience and for you continued loyalty with Long McArthur. Enjoy your vehicle.

February 02, 2014

Dan Penner was very patient and honest with us in buying a different car. He was not pushy at all. He listened to what we wanted in a vehicle and that is what he found for us. Dan was able to answer all More

by arwhitley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2014 -

Long McArthur Inc responded

Thanks for your business and glad to hear you had a great experience. Dan Penner is one of best salesmen for good reason, enjoy your vehicle.

January 19, 2014

We love working with Ben. Our whole family has purchased numerous vehicles with him and have always found him to be great to work with. More

by slrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 24, 2014 -

Long McArthur Inc responded

Thank you for being a loyal Long McArthur customer! If there's anything we can to to assist you, please feel free to call Ben or our customer care department! - DH

January 16, 2014

Scott Sitton was very friendly and efficient. He listened to my specifications, and he found exactly what I was looking for. I will recommend Long- MacArthur to everyone. More

by mdmeyer01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sc
Jan 24, 2014 -

Long McArthur Inc responded

Thank you for your business. Please let us know if you have any questions or concerns! - DH

January 15, 2014

Brought my car in three times for the same problem and it never got fixed, then they wouldn't take my car in anymore, even though I still had an issue. Had to call Ford's cooperate office to get any help. More

by cnfranklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 21, 2014 -

Long McArthur Inc responded

We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and we looked into your concerns. After talking to our Service Department, it looks like you had some noise coming from the timing cover. From our records there was a Service Bulletin from Ford and we performed those repairs but the noise continued. On another visit, we contacted Ford's Service Hotline. They told us that if the noise persisted after performing the TSB then to compared it to another similar vehicle. We did have a vehicle similar to yours on our used lot and noticed the same noice when cold. Ford told us that it was normal for a vehicle when it is cold. I'm sorry that we could not fix the problem, unfortunately some times we are not able to fix the problem, but it does look like we did the best that we could and even contacted Ford's hotline to find a fix to the problem. Thank you for bringing this issue to our concern.

...
110
...