Long McArthur Inc

This is the second vehicle we have purchased from this franchise. Sales associates are very friendly and not high pressure sales. We don't live in the immediate vicinity and final negotiations were long franchise. Sales associates are very friendly and not high pressure sales. We don't live in the immediate vicinity and final negotiations were long distance or e-mail. Our sales team was readily available for any questions or concerns. More

Great customer service was willing and able to go the extra mile and spend the time needed! Will definitely come back when a new vehicle is needed! extra mile and spend the time needed! Will definitely come back when a new vehicle is needed! More

This was my first time buying a brand new car so I was some what nervous. Darin Lee soon relived that and made me fell that I was the only one that mattered. he answered all my questions and even answ some what nervous. Darin Lee soon relived that and made me fell that I was the only one that mattered. he answered all my questions and even answered some that I never thought of. He was a pro in every since of the word. he makes the customer first and make sure they get everything they want. He continues to check to make sure everything is going ok with you. Thanks Darin and thank Long Macarthur More

We went to this dealership to purchase a Ford F350 Pickup Chassis - When we arrived we noticed the dealership was fairly busy, clean, and friendly. We didn't have to wait for our salesman to arrive. The pick Chassis - When we arrived we noticed the dealership was fairly busy, clean, and friendly. We didn't have to wait for our salesman to arrive. The pickup was ready for us to leave with - full tank of gas. We finished the paperwork and were on our way. Would recommend this dealership to anyone and will check back when we are ready to make another purchase. More

We bought a new 2013Ford Escape and a new 2013 Ford F150. Darin did a great job finding us the vehicles that we wanted with all the requirements we had. We are very pleased with both the car and the F150. Darin did a great job finding us the vehicles that we wanted with all the requirements we had. We are very pleased with both the car and the truck. Everyone at the dealership was friendly and helpful. We were very pleased with all aspects of our purchasing experience More

Excellent service ;Scott Sitton was great to work with gave me a great deal on my truck the first time out didn't have to negotiate on it gave me a great deal on my truck the first time out didn't have to negotiate on it More

My step daughter bought a used venicle from Long Mcarthur--she was treated with honesty and respect. I worked with Ben Ashmore--he answered all questions I had--no wool over my eyes. The reason for Mcarthur--she was treated with honesty and respect. I worked with Ben Ashmore--he answered all questions I had--no wool over my eyes. The reason for the rating--Ben's eye contact-honesty and the respect that I was treated with. If I could give Ben and the dealership a"10" I would in a heart beat. Bill More

When we found the vehicle for us, Darin Lee was great to work with, and quickly got us into a truck with our car as a trade-in. He is knowledgeable and answered all of our questions. From the receptionist a work with, and quickly got us into a truck with our car as a trade-in. He is knowledgeable and answered all of our questions. From the receptionist at the front door on, everyone was super friendly, welcoming and hospitable. More

My salesman, Rod Emmanuel was very helpful and seemed genuinely concerned with finding a vehicle that met my families needs. He's followed up several times on an issue with an extra set of keys for our M genuinely concerned with finding a vehicle that met my families needs. He's followed up several times on an issue with an extra set of keys for our Mountaineer. He also set up a loaner for us the next day after our purchase when we came in to have the shop look at a few minor things we didn't like when we found the vehicle on the lot. More

Al did everything he could do to get us the options and the perfect vehicle that we had in mind.We drove off the lot happy with no regrets! the perfect vehicle that we had in mind.We drove off the lot happy with no regrets! More