Long McArthur Inc

Scott was very friendly and helpful to us. Answered all questions that we had. Everything was handled in a timely manner. Just had no problems what so ever. Thanks questions that we had. Everything was handled in a timely manner. Just had no problems what so ever. Thanks More

Our fist encounter with our sales rep was back in December. We looked at several cars and had one that we were in the process of possibly purchasing. We decided that at that time it wasn't particular December. We looked at several cars and had one that we were in the process of possibly purchasing. We decided that at that time it wasn't particularly a good time to add a car payment, so we held off. Monte was very understanding and patient I must add. We returned this month and Monte helped us find a car and financing. We never thought the car we'd be driving would be a Focus since our hearts were set on a Fusion, but turns out that it's the best car and we actually love it more than the Fusion. Thank You!! We know where we're going when we are ready for another car, Long McArthur!! More

When I previously tried to purchase a vehicle from Long McArthur the experience was the worst customer service I had ever received. I ended up going to another dealer out of town and purchased a Ford from McArthur the experience was the worst customer service I had ever received. I ended up going to another dealer out of town and purchased a Ford from them. I was so disappointed in the experience that I would not even take my vehicle in for warranty issues that should be fixed by any Ford dealer. I was in the market to purchase another new vehicle and was ready to head out of town, but at the urging of a family member I deciced to try Long McArthur one more time. I am so happy that he did as this has been the BEST customer experience I have had in a very long time. Both Monte Brent & Robert Murphy went above and beyond to get me into the exact vehicle that I wanted. Thanks guys for your hard work. I work for the largest cell phone insurance provider and we pride ourselves on providing the BEST customer service in the business so it is a pleasure to know that Long McArthur also strives to be the best at what they do. My experience this time is worth sharing. More

Darin has kept an open line of communication through the whole process and in followup, and not through impersonal, generic emails. He sold me my last car, then worked with me on my tradein for a new car. whole process and in followup, and not through impersonal, generic emails. He sold me my last car, then worked with me on my tradein for a new car. He took into account my current finances and found a way to make it work for me to get the car of my dreams. More

We had a great time buying our new 2012 pickup. Dave you were fantastic and we had a good time going through the whole process. Thanks for all of your hard work. :) Tim sorry for the heart attack my husband were fantastic and we had a good time going through the whole process. Thanks for all of your hard work. :) Tim sorry for the heart attack my husband might have caused you. Lol. :) More

We have been buying from this Ford company for the last 10 years and have alway's been treated right! Our last 2 vehicles we have bought we worked with Tony Krause. He is a very profesional salesman and ma 10 years and have alway's been treated right! Our last 2 vehicles we have bought we worked with Tony Krause. He is a very profesional salesman and made the experiance fun! I will continue to buy from this dealership!! More

Darin helped us find a car for our twins' 16th birthday. We were very particular with what we wanted. He helped us locate exactly what we were looking for. Since the birthday was a couple of weeks away, and We were very particular with what we wanted. He helped us locate exactly what we were looking for. Since the birthday was a couple of weeks away, and the car was to be a surprise, Darin took it upon himself to find a place to store it without us asking him to. More

My husband and I came to have our truck serviced. Eric Johnson did a great job of servicing it. While we were waiting for this, Bill Rogge showed us a new Escape that we bought. Everyone at Long McArthu Johnson did a great job of servicing it. While we were waiting for this, Bill Rogge showed us a new Escape that we bought. Everyone at Long McArthur was fantastic. We are taking the Escape on a road trip this week. We are really excited!! More

Dan Penner made me feel very comfortable with the choice of vehicle I made.Reassured me just how simple the process really is.Not a lot of waiting around.Things went smooth and quick.One of those experience of vehicle I made.Reassured me just how simple the process really is.Not a lot of waiting around.Things went smooth and quick.One of those experiences you actually look forward to remembering.It was a very relaxed inviroment.Thanks! More

Good experience when we bought our new car. We would like to have gotten the car at a cheaper price, but we received a good rebate. like to have gotten the car at a cheaper price, but we received a good rebate. More