Long McArthur Inc

The service at Long McArthur was excellent! Our sales professional Rick Rein was very personable. He and finance manager Lee Davis worked to get us a great deal. I would definitely recommend Long McArt professional Rick Rein was very personable. He and finance manager Lee Davis worked to get us a great deal. I would definitely recommend Long McArthur to others and would come back to purchase another vehicle when necessary. The freebies they throw in are a nice bonus as well. Great staff, comfortable place, and nice vehicles! Our 2008 Chevy Trailblazer runs/drives excellent!! More

I have purchased a bunch of cars over the years and have never experienced a sale like this one. Darin and I worked out a deal over the phone because I am not from Saina, there was no bartering needed. He never experienced a sale like this one. Darin and I worked out a deal over the phone because I am not from Saina, there was no bartering needed. He gave me the right price the first time and it took less than 10 minutes to work out the details. They also didn't have the F-150 I wanted so they scoured the area looking for the right truck. He kept me informed and up to date on the progress. The paperwork took less than 10 minutes to complete and even accommodated the fact my wife wasn't present to sign the paperwork. On top of being a great experience I wasn't a Ford guy, I have driven GM products for most of my life. If you haven't driven a Ford lately you should, if you do, drive one at Long McArthur. More

Mike Solis was very patient, and worked well with us. He understood that we had conflicting work schedules, and allowed us to take the vehicles home to test drive overnight. We never felt pressured to buy, understood that we had conflicting work schedules, and allowed us to take the vehicles home to test drive overnight. We never felt pressured to buy, and felt like he really worked hard to get us the car we would be happy with. And we are. More

Great service and custumer relations effort, from the owner (North McArthur) right on down to the sales floor (Ben Ashmore). It's been a while since I traded there, and I'm glad I'm back. owner (North McArthur) right on down to the sales floor (Ben Ashmore). It's been a while since I traded there, and I'm glad I'm back. More

I knew exactly what I wanted because I had seen the vehicle online. My friend had reccommended Mike to me because he had sold him his car and was very pleased with his service. Mike came in on his day vehicle online. My friend had reccommended Mike to me because he had sold him his car and was very pleased with his service. Mike came in on his day off to meet with me since I am military and work long hours and I really wanted the jeep. He was very friendly and knew answers for everything I asked. He was patient with me and worked with me in trading in my car for the jeep. Luke also helped me with all the questions I had about accessories for my jeep. The two of them both told me that if I ever needed anything that I could call them. I would definitely reccommend Long McArthur to anyone who is looking to buy a vehicle. More

Long-McArthur Ford is a top-notch, honest, trustworthy dealership. I inquired about a car on Thursday. Mike Lett got back to me the same day with a very good deal. I had my own numbers prepared and they w dealership. I inquired about a car on Thursday. Mike Lett got back to me the same day with a very good deal. I had my own numbers prepared and they were very close. No going back and forth and no wasted time. We easily and quickly worked a TRADE over the phone. I don't like to waste time, and I expect honest negotiations. They delivered in spades. They trusted me, and from the information I sent them, appraised my car sight unseen. I trusted Mike and he trusted me. I drove from Wichita to Salina Friday and everything was exactly as promised. No surprises. I was blown away by the whole car buying experience. I really enjoyed talking to Robert Murphy (I think that is his name) in finance. He showed me pictures of a car he restored. The man has incredible talent, because he started with a rusty shell and turned it into something amazing. I really like buying a car from true car guys. These folks at Long McArthur are car people. I will always start with them when looking for a car. I am very, very picky and like to think I drive a hard bargain. I am an engineer, so most sales people run from me. Several Wichita dealers failed to make me an acceptable offer. They tried to take advantage of me. These guys didn't. To Long-McArthur Ford, Mike, Luke, and Robert - thanks for a great automobile and a deal I can smile about. More

Monte was extremely professional, honest, well spoken, very knowledgeable about the products he was selling, and thorough. Monte's main goal was customer satisfaction not the actual sale itself. Monte alo very knowledgeable about the products he was selling, and thorough. Monte's main goal was customer satisfaction not the actual sale itself. Monte along with the rest of the Long McArthur staff went out of their way to provide a pressure free buying experience. I have dealt with this dealer for over a decade and will continue do so for many years to come. I highly recommend this sales person and dealer. More

Mike and Billie were very friendly and answered all of our questions. They didn't even roll their eyes when we asked for something! We will definitely go to them first when we are in the market for a ne our questions. They didn't even roll their eyes when we asked for something! We will definitely go to them first when we are in the market for a new vehicle. More

I went to Long McArther interested in the possible purchase of a new Focas, however, when I got there, I spotted a new Fiesta that really caught my eye. Having bought there before, I went inside and a purchase of a new Focas, however, when I got there, I spotted a new Fiesta that really caught my eye. Having bought there before, I went inside and asked for Billie Laflen. He greeted me by first name which really impressed me that he remembered me. He asked what I was interested in, took the car out for a test drive, and got me into the car with no problems. I trust Billie and will send my friends to him when they are in need of a new car. Thank you again, Billie! More

I enjoy the selection, service and quality of cars Long McArthur offers. I have never had trouble with repairs, service, finance or warranty. Rob Peterman returns calls and emails promptly while providing McArthur offers. I have never had trouble with repairs, service, finance or warranty. Rob Peterman returns calls and emails promptly while providing excellent service, even when he's not working. Buying a Ford-Certified preowned is the only way for me to go. I had a nice visit with Lee in finance and the after market guy as well. Thanks for the lime green fiesta. It's everything I was expecting. I imagine I will be back in 3 years for something better. Thanks for all you did for me as I crawl out of my bad credit hole. Rob found me a car when no one else would some time ago. I also appreciate Long McArthur as they do a lot of the Salina community. As long as I live here, I will be faithful to your car shop. More