Long McArthur Inc

Darin has kept an open line of communication through the whole process and in followup, and not through impersonal, generic emails. He sold me my last car, then worked with me on my tradein for a new car. whole process and in followup, and not through impersonal, generic emails. He sold me my last car, then worked with me on my tradein for a new car. He took into account my current finances and found a way to make it work for me to get the car of my dreams. More

My husband and I came to have our truck serviced. Eric Johnson did a great job of servicing it. While we were waiting for this, Bill Rogge showed us a new Escape that we bought. Everyone at Long McArthu Johnson did a great job of servicing it. While we were waiting for this, Bill Rogge showed us a new Escape that we bought. Everyone at Long McArthur was fantastic. We are taking the Escape on a road trip this week. We are really excited!! More

Darin helped us find a car for our twins' 16th birthday. We were very particular with what we wanted. He helped us locate exactly what we were looking for. Since the birthday was a couple of weeks away, and We were very particular with what we wanted. He helped us locate exactly what we were looking for. Since the birthday was a couple of weeks away, and the car was to be a surprise, Darin took it upon himself to find a place to store it without us asking him to. More

Dan Penner made me feel very comfortable with the choice of vehicle I made.Reassured me just how simple the process really is.Not a lot of waiting around.Things went smooth and quick.One of those experience of vehicle I made.Reassured me just how simple the process really is.Not a lot of waiting around.Things went smooth and quick.One of those experiences you actually look forward to remembering.It was a very relaxed inviroment.Thanks! More

Good experience when we bought our new car. We would like to have gotten the car at a cheaper price, but we received a good rebate. like to have gotten the car at a cheaper price, but we received a good rebate. More

When I arrived at the dealership, there were employees attentive and waiting to help. I already had an appointment with Tony and he immediately met me and we got to work. He had notes from when we talked attentive and waiting to help. I already had an appointment with Tony and he immediately met me and we got to work. He had notes from when we talked on the phone and had looked up some vehicles he thaught might be good for me. We got right to work and went on a test drive that let me experience all the features of the suv I was driving. I decided to buy the suv and was immediatly helped with paperwork and finance. Overall it was a good car shopping experience. More

We called Darin and explained our situation. We were wanting to trade our Escape off so we could reduce our montly payment and lower our interest rate. He took our information that morning and retuned wanting to trade our Escape off so we could reduce our montly payment and lower our interest rate. He took our information that morning and retuned our call several hours later. He then called about an hour later with a deal for us. He made arrangements for my husband to come in that afternoon to look at the car and go over the proposed trade. My husband contacted me and we agreed it was a good deal for us. Darin and the finacial office started all the paperwork so that I could come out as soon as I got off work. When I arrived everything was in order and we were able to complete the deal within a very short time. We really appreciated Darin's lining everything up for us so that I did not lose any time. He helped to sync my phone to the car and to set up the keypad on the door. He was very knowledgeable and provided us with excellant customer service. We will recommend Darin and the staff at Long-McArthur to our friends. More

Austin spent several days helping me find what I wanted! He encouraged me to test drive anything I wanted and was very helpful with any questions I had about the difference in vehicles! I had never purchase He encouraged me to test drive anything I wanted and was very helpful with any questions I had about the difference in vehicles! I had never purchased a car from a dealership or purchased a brand new car before! Austin made the process very smooth and stress free! Thanks Austin :) More

Rob and the Long McArthur team went above and beyond to close the deal. They were honest, upfront and quick. They wanted to make the deal, but at the same time make sure I was completely satisfied. We were close the deal. They were honest, upfront and quick. They wanted to make the deal, but at the same time make sure I was completely satisfied. We were able to complete the deal over the phone and I did not need to set foot in the dealership. They arranged for a driver to meet me halfway from IL, get the new car I wanted and make sure everything went flawless! Need more dealerships like this! More

We went to the dealership to get a small car that got good gas mileage for commuting to work. We were intersted in a Fiesta. The current ones on the lot had alot more options than we needed and the lower good gas mileage for commuting to work. We were intersted in a Fiesta. The current ones on the lot had alot more options than we needed and the lower end of the spectrum was a manual transmission. The Sales Representative located a Fiesta that better fit our needs and had it brought in. We made arrangements to test drive it and realized it would be great for commuting, but not so great for my growing boys. We considered A Focus, but the Sales Rep showed us a basic Fusion and it was much roomier for my growing boys and had better financing and rebate options making it alot more car for the money. We did give up some on gas mileage, but think it was a good trade as we got alot more room. More