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Long McArthur Inc

Salina, KS

4.8
1,470 Reviews
Long McArthur has been family owned and operated since 1951, we are currently on our 5th generation. We are Driven to Give Back to our community giving financially to many local charities and like to help out by giving of our time as well. We are the #1 Ford Super Duty dealer in Kansas 3 years running. We like our custom vehicles being a Roush, Shelby, and Custom Off Road Truck dealer. So if you are looking for something special, then check out our vehicles.
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3450 S 9th Street

Salina, KS

67401

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Showing 1,470 reviews

June 07, 2015

Saturday Afternoon With Braydon We came in search of a Ford Flex we had seen online. And we left Long McArthur driving our gently used Flex, thanks to the attention and service deliv More

by gracielea
Customer Service
Friendliness
Recommend Dealer
Yes
May 23, 2015

braydon I traded in my 2010 corolla for a newer vehicle and braydon helped me out with everything Since day 1, especially With all the paperworks and getting More

by brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Abbott
May 23, 2015

Traded a Dodge Durango for Lincoln Navigator Braydon was very friendly, knowledgeable, and not a pushy salesman. He was also personable asking questions about our work and relating to it. He wa More

by lincolnowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Cormack, Mike Solis
May 19, 2015

Trading an Expiditon for a new Expidition We bought an expedition from Long McArthur 5 years ago and were thrilled with it. We decided it was time to trade, knowing we wanted the same make. More

by Barb Livingston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Solis, Blake Cormack
May 14, 2015

Easy Deal We went in to the dealership knowing what vehicle we wanted. Braydon showed us the vehicle we were interested in. Was knowledgeable about the ve More

by drbw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2015

From Frank and Jeannine Cobb The best car buying experience that we have had in 40+ years. Dan Penner friendly, informative, factual and no pressure to make any specific decision. More

by Frank and Jeannine Cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 12, 2015

Bait and switch Added $1000 to the asking price of the new car after coming to agreement on price on trade in. Didn't realize until we had already paid and gone. Will More

by Mbm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Pauls, Stephen Facey
Apr 21, 2015 -

Long McArthur Inc responded

We have contacted the customer several times recently and it seems there was a misunderstanding about our internet pricing on our new Ford Mustangs. Our internet price includes the retail rebates and we have disclaimers right under the pricing that explain but the customer thought the rebates would come off of our internet price. After the customer agreed to a negotiated price, the paperwork was processed and the rebates were added to the price, taxed (because the state of Kansas wants every penny) and then taken back off to get to the final price we agreed upon. The customer did purchase the vehicle at the agreed upon price.

April 08, 2015

Darin Lee w/Long McArthur Darin helped me trade in my current lease and get into a new lease. He listened to what my goals were and helped me get into the correct vehicle to f More

by Brendar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 08, 2015

Tim Ohlde Tim is always so pleasant and knowledgeable about whatever I call him about. He is multi-tasking but always makes you feel like he is concerned with More

by Brendar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 30, 2015

Darin Lee and Long McArthur are exceptional Thanks again to Darin Lee. As always he was excellent to work with. His knowledge of the vehicles he is selling is a huge plus. I have bought sever More

by CLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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