Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Long Subaru
Webster, MA
595 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 595 reviews
Verified Customer
June 16, 2023
Fair and honest dealership. Have only worked with the service dept. but will most likely do my new/ used car shopping when needed Have only worked with the service dept. but will most likely do my new/ used car shopping when needed More
by partsmart3810
Employees Worked With
Michael Jiminez, Joshua Costa
June 16, 2023
Helpful staff. Fast service. Easy. Everyone is kind and welcoming! Will work with you to make sure you are in a car you love. Fast service. Easy. Everyone is kind and welcoming! Will work with you to make sure you are in a car you love. More
by COURNOYERAUGUSTR
June 16, 2023
Professional, easy to work with to buy a car without the typical stereotype of creepy car salesman. High recommend long Subaru if you want a good car experience typical stereotype of creepy car salesman. High recommend long Subaru if you want a good car experience More
by JSWEISS60
May 01, 2023
Our family has been buying cars and having them serviced at Long Subaru for over 20 years - both the sales and service teams are excellent. That’s why we’ll continue to be loyal customers. at Long Subaru for over 20 years - both the sales and service teams are excellent. That’s why we’ll continue to be loyal customers. More
by LC
April 02, 2023
We purchased a 2022 Forester in February of 2022. Our sales person Daniel Angelone was great no pressure, very knowledgeable and helpful. This is our second vehicle we have purchased from Long Subaru Our sales person Daniel Angelone was great no pressure, very knowledgeable and helpful. This is our second vehicle we have purchased from Long Subaru. Great sales and services. More
by Don
Employees Worked With
Other Employees :
The service department is very professional, helpful and friendly., Joshua Costa, Ray Brien
March 13, 2023
Long Subaru in Webster Ma. Is THE place to go for a new or used vehicle. Their sales & service departments are awesome, and you can rest assured you’re in good hands. After 4 n Is THE place to go for a new or used vehicle. Their sales & service departments are awesome, and you can rest assured you’re in good hands. After 4 new Subaru’s since 2009, they’ve gained my trust and admiration. I wouldn’t think of doing business anywhere else. Take a ride there and see for yourself, they’ve got a cozy waiting area while waiting for your vehicle to be serviced. More
by Satan
Employees Worked With
Other Employees :
Finance Mgr. Is now Matt Orn. & Gen. Mgr. Scott Barry , Joshua Costa, Ray Brien, David Fayard
February 06, 2023
Got the opportunity to work with a great salesperson by the name of Jason Kluger who goes above and beyond in making your car buying experience as smooth as possible and with great attention to detail from the name of Jason Kluger who goes above and beyond in making your car buying experience as smooth as possible and with great attention to detail from start to finish heck Jason even delivered our Crosstrek to the house thanks Jason for going above and beyond you are the best More
by Siscokid
January 07, 2023
I just brought a 2022 Forester limited with the assist of David and Jason. This is the second Subaru I have gotten from Long Subaru and both times the staff have been very helpful and pleasant to deal with. David and Jason. This is the second Subaru I have gotten from Long Subaru and both times the staff have been very helpful and pleasant to deal with. It was an easy decision for me to come back to Long Subaru when I decided it was time to get a new car plus I love the new car. More
by blm882
Employees Worked With
Jason, David Fayard
September 23, 2020
We recently purchased a 2021 Subaru Crosstrek. We had the good fortune of having Lisa Courchaine as our Sales Person. She did an amazing job. From start to finish, she was extremely professional, helpful, kn good fortune of having Lisa Courchaine as our Sales Person. She did an amazing job. From start to finish, she was extremely professional, helpful, knowledgeable and pleasant. She made the car buying experience a REAL pleasure. Ray Brien took us through the financing process. No pressure from either of them, which was refreshing. I recommend this dealer and Lisa! I have been a Subaru owner since 2000. This is the 4th Subaru I've purchased from Long Subaru. More
by clwalker
