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Long Subaru

Webster, MA

Overview
Employees
Reviews
Vehicles
4.9
569 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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7 Sutton Road

Webster, MA

01570

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Showing 569 reviews

April 16, 2025

Your shop supervisor took Care of my problems with my 2024 Subaru outback with on ,5000 miles on it and explained everything to me. He is a awesome person to spend the time with me please thank him for m More

by WENHANPD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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April 16, 2025

I was rear ended and my bumper got very scratched and the paint damaged. They replaced and finished the bumper. Great Job! More

by Kathrynhendershot10
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kristie Houle
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April 15, 2025

Did good on my car and took care of the rental stuff Very good manager More

by Nslocomb22
Recommend Dealer
Yes
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April 15, 2025

No issues. Performed the service quickly and professionally. Alerted me to what the next service would require. More

by Anonymous
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service desk
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April 14, 2025

Chloe Karapanos was professional and courteous. My truck was ready on time and I was called as soon as it was done More

by caxtman
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Karapanos
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April 13, 2025

Very helpful and efficient. Work was done in a timely manner and I was keep apprised of the progress. More

by ROYMELLEN
Recommend Dealer
Yes
Employees Worked With
Repair
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April 12, 2025

I don’t like buying cars. Has always been an unpleasant task until I met Lisa C. at Long Subaru when a friend of mine was looking for a used car. I myself am a devoted Toyota More

by ESUSAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 12, 2025

Customer service was excellent. Mike was very kind and clear when explaining what was wrong with my car, what was needed, and how long it would take. Was pleased to see so many wom More

by cvalcourt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jimenez and tech 351 Popp, Alana Emi
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April 11, 2025

They are mindful of your time and keep you updated on your vehicle. I always bring something with me to do and the time goes by fast. More

by BSTHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 11, 2025

I think the technicians need some extra training. They got a few things wrong with my multi point inspection More

by GEOFFREY5
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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