
Long Subaru
Webster, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Completely honest I was in a lease with honda knowing I was going to be over in miles I sought put help with honda, they were not able to help me although the sales per I was in a lease with honda knowing I was going to be over in miles I sought put help with honda, they were not able to help me although the sales person tried. Heard great things about Longs Subaru, they were able to buy back my lease and get me in a new vehicle that I Own at an affordable monthly payment! Customer service from every one I talked to was great! I highly recommend them! I look forward to being a,Subaru owner! More
Love This Dealership! 3rd time's a charm - but really, every time's been great! A 2009 Forester was our first purchase from Long and the experience brought us back 2 years 3rd time's a charm - but really, every time's been great! A 2009 Forester was our first purchase from Long and the experience brought us back 2 years ago for a 2015 Legacy (which we are still driving). Last month we were looking for an inexpensive lease for a 2nd vehicle and Matt Orn was the sales representative who answered my initial phonecall. Matt was very accommodating to work with, was helpful and informative - but not pushy at all - and worked very hard to meet us with the terms that we needed in order to make the lease work. His followup was always as promised and he re-confirmed the reasons why Long is our "go-to" dealer! From sales to service over the past 9 years, the people at Long have never disappointed us. Love my Subarus, love my dealer!! More
Great experience! I went into the dealership with my wife and spoke with Joshua Costa. He was extremely pleasant to deal with. The other staff was also very nice to w I went into the dealership with my wife and spoke with Joshua Costa. He was extremely pleasant to deal with. The other staff was also very nice to work with as well. I traded in my 2008 Honda Civic, and we leased a 2018 Subaru Crosstrek. We figured out what my budget was, and Joshua found the perfect model that suited my needs and budget. Great experience, and I personally do not like dealing with buying new cars. But this was painless. BTW..the 2018 crosstreks are awesome. More
Excellent experience My 2018 Subaru Forester was my first purchase from Long and highly recommend them. Low pressure, comfortable sales environment. Financing with Ray wa My 2018 Subaru Forester was my first purchase from Long and highly recommend them. Low pressure, comfortable sales environment. Financing with Ray was a breeze despite complicated trade-in. Jared, my salesperson, took the time to really understand what I wanted in a vehicle and was never pushy. As a woman buying a car solo, I felt respected and valued. Zero stress with this purchase. Location is convenient for future service needs. More
Traded in my 2013 Outback for a 2017 Outback. , they gave me a good price on the new car, a fair amount on my trade in. I was planning on visiting more dealers, but with the deal I signed the de , they gave me a good price on the new car, a fair amount on my trade in. I was planning on visiting more dealers, but with the deal I signed the deal with only one counter offer. More
excellent second car purchased via josh at long Subaru. all layers of sales and service would keep me coming back to this dealership. yes, I love my car, but br second car purchased via josh at long Subaru. all layers of sales and service would keep me coming back to this dealership. yes, I love my car, but bringing it in for service here, will keep my business. More
Easy and Fair Hardly any negotiating. They gave me a fair price on trade in and took a fair amount off MSRP. Would definitely recommend this dealership that's looki Hardly any negotiating. They gave me a fair price on trade in and took a fair amount off MSRP. Would definitely recommend this dealership that's looking to leave feeling you made the right choice. More
I would recommend this dealer to others Excellent customer service all the way! Everyone so very helpful throughout my whole experience. Special kudos to my salesperson, Lisa Courchaine! Excellent customer service all the way! Everyone so very helpful throughout my whole experience. Special kudos to my salesperson, Lisa Courchaine! She was really knowledgeable and helped me to find the right vehicle. I found a new lease vehicle rather than a used vehicle at a more economical cost. More
Stress-less Subaru experience!! My experience at Long Subaru in Webster, was Fantastic! I ended up in a major car accident that resulted in my car being deemed as "totalled" and was My experience at Long Subaru in Webster, was Fantastic! I ended up in a major car accident that resulted in my car being deemed as "totalled" and was heartbroken, stressed, and on the edge. However, Lisas calm and easy going professionalism lured me right into seriously considering purchasing a Subaru vehicle. I have always been interested in the Subaru brand, but did not know much about it besides that anyone that has owned one tells me how it is "the best car they ever had," "trustworthy vehicle," "great all wheel drive, safe vehicle in New England weather." After enduring a tragic accident, I decided that safety is my #1 feature that I was looking for in a vehicle. Lisa is remarkably knowledgeable about the Subaru brand and even gave me a very honest assesment of the vehicle that I was looking at which is the Subaru Impreza. She owned several Subaru vehicles herself therefore I felt that I could confide in her. She offered me a great price for the value of the car and was instantly sold. Our experience with the Financing department, was incredibly impressive! Ray Brien was a pleasure to work with and made our Subaru Impreza purchase very smooth and easy. Jared Costa is a exceptional customer service manager who is knowledgeable about the Subaru brand and even overcompensated on information regarding the vehicle which I am so thankful for! He was super sweet, and even offered us some delicious treats offered in the comfortable and tidy service waiting room. I am very proud to now be a part of the Long Subaru family and my boyfriend is very much looking forward to joining next year too! :) More
long subaru very friendly and they go out of their way to get you into the car you want.and compared to the last dealership we bought from they was very fast gett very friendly and they go out of their way to get you into the car you want.and compared to the last dealership we bought from they was very fast getting all the paperwork done and the keys in your hand.kevin and ray were great from day one and would recommend long Subaru to anyone and everyone!! More