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Long Subaru - Service Center

Webster, MA

4.6
40 Reviews

40 Reviews of Long Subaru - Service Center

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June 20, 2023

The service proved was fair, honest and understanding. The service rep kept in contact with me the whole time while my car was being serviced. At one time I had to talk to the manager last name Costa to More

by David
Recommend Dealer
Yes
Employees Worked With
Mike, and the service rep who owns a cat, Joshua Costa
Jun 22, 2023 -

Long Subaru responded

Hi David, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2023

This dealership and the service department are top shelf! From beginning to end we received outstanding service. Why go anywhere else? More

by jbolduc2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua Costa
Jun 22, 2023 -

Long Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 18, 2023

Nice and friendly. Gave you good accurate up dates. Seem less process. You were never bothering them when you called More

by RLGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jun 20, 2023 -

Long Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2023

I had 2 vehicle la scheduled for service on the same day, and both were taken in right away and serviced promptly. Abigail is always very pleasant as well :) More

by JENNIFERFULONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
Jun 20, 2023 -

Long Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Long Subaru!

June 17, 2023

Probably had the best car buying experience in a very long time. Mike Taverna was great! It was a very pleasant experience. More

by DARCIECARR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Taverna, John from service
Jun 20, 2023 -

Long Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2023

Abigail was fantastic. Friendly and helpful when my car had an engine problem away from home! Thank you. More

by MOCHAN64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
Jun 20, 2023 -

Long Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2023

Fair and honest dealership. Have only worked with the service dept. but will most likely do my new/ used car shopping when needed More

by partsmart3810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jiminez, Joshua Costa
Jun 20, 2023 -

Long Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating!

May 01, 2023

Our family has been buying cars and having them serviced at Long Subaru for over 20 years - both the sales and service teams are excellent. That’s why we’ll continue to be loyal customers. More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jimenez
May 01, 2023 -

LC responded

LC Our family has been buying cars and having them serviced at Long Subaru for over 20 years - both the sales and service teams are excellent. That’s why we’ll continue to be loyal customers.

March 13, 2023

Long Subaru in Webster Ma. Is THE place to go for a new or used vehicle. Their sales & service departments are awesome, and you can rest assured you’re in good hands. After 4 n More

by Satan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Mgr. Is now Matt Orn. & Gen. Mgr. Scott Barry , Joshua Costa, Ray Brien, David Fayard
September 25, 2019

maintenance service at 18000 miles Great service, easy to make an online appointment. the job was done thoroughly and on time, fast friendly service and a nice cup of coffee too. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Costa