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Longo Toyota
El Monte, CA
5,131 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,131 reviews
September 05, 2023
I can't thank Jose enough for all the work he put into getting my van all prep'd and ready for pick up. Jose is truly a professional who cares about his customers. I'll be using him again when I'm ready f getting my van all prep'd and ready for pick up. Jose is truly a professional who cares about his customers. I'll be using him again when I'm ready for my next Toyota. Thank you! More
by amackelprang
September 04, 2023
Kim doesn't know much about the description and options of the vehicle. I can't even explain of the vehicle. I can't even explain More
by ilkyuchoi1967
September 03, 2023
Exceptional & Extraordinary! Been doing business w Fred Williams & Longo Toyota for 25 years. Fred is my “go to” guy for all transportation issues and Longo Toyota my first cho Been doing business w Fred Williams & Longo Toyota for 25 years. Fred is my “go to” guy for all transportation issues and Longo Toyota my first choice in car dealerships! More
by Linda Frederico
Employees Worked With
September 02, 2023
We were impressed with how courteous and attentive everyone was . The dealership was nice and clean . We are definitely coming back when we need another vehicle. everyone was . The dealership was nice and clean . We are definitely coming back when we need another vehicle. More
by manuelr
Employees Worked With
September 01, 2023
I started an online search of Toyota dealers to find myself a new Tacoma to buy. After speaking with and visiting a few dealerships, I decided on Longo Toyota and salesman Fred Williams. I believe it wa myself a new Tacoma to buy. After speaking with and visiting a few dealerships, I decided on Longo Toyota and salesman Fred Williams. I believe it was the right choice. Fred comes across as an honest and transparent salesman, a good guy all around. He will not mislead you to make a sale and will stand behind what he sells. Any questions that I had, he answered with no problem. If he didn't know the answer he would find out. I had a great experience with Fred during my purchase. In fact if your interested in buying a car.. I would definitely recommend you see Fred Williams. I even had additional accessories added to my truck. Fred made sure that process went smoothly as well. I would recommend Fred Williams to anyone, including my own family, who is looking to buy a new or used Toyota. I couldn't end this review without giving a good recommendation and a thank you to Noli Evangelista in the Service Dept. He did a great job setting everything up for the accessory install. He was honest about the amount of time it would take to complete the job. Had the truck ready when he said it would be ready. Patiently answered all my questions. These two gentlemen definitely made my experience and purchase at Longo Toyota a good one.. More
by photomedium
August 31, 2023
The dealership is ok, however the time you take to service a car is awful. I waited 4 hours for my oil change. 4 hours I cannot get back. It did not used to be like this before. Very dissatisfied service a car is awful. I waited 4 hours for my oil change. 4 hours I cannot get back. It did not used to be like this before. Very dissatisfied More
by Campos
Employees Worked With
August 30, 2023
Michael Kim was very professional, kind and answered all my questions. Attentive to a fault. my questions. Attentive to a fault. More
by J6462
Employees Worked With
August 28, 2023
I had an incredible experience! Ruben was really easy to work with! I had a tough work schedule that week and Ruben came in on his day off to help me with some paperwork with my new Ruben was really easy to work with! I had a tough work schedule that week and Ruben came in on his day off to help me with some paperwork with my new car! He's awesome! More
by Christinaquezada100
Employees Worked With
