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Longo Toyota

El Monte, CA

4.8
5,137 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,137 reviews

July 28, 2023

Alex was helpful and made it easy for me drop off my car for repair he updated me on what my car needed took care of me. I am satisfied with the service. More

by marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Longo Toyota responded

What a great way to start off our Friday @ Longo Toyota - Thank you Marc for the shout out and we're honored to serve you....

July 28, 2023

Excellent service and great customer care. Mr Ali was highly knowledgeable and quick to go over the process. More

by Ramesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Adnan, Malik Abbas
Jul 28, 2023 -

Longo Toyota responded

Thank you for stopping by Longo Toyota and happy the team was able to take care of you during your sales visit.

July 27, 2023

Amazing customer service and accommodations. Lizette made the purchase of my dream truck SO fun. I feel educated on all the features. We felt very comfortable in the welcoming environment of Lon More

by Jade Skeens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Longo Toyota responded

Thank you Jade for being the most important part of our business and so happy knowing Lizette took wonderful care of you during your visit @ Longo Toyota. Enjoy your beautiful 2023 Toyota Tacoma, you certainly picked a beauty, nice job

July 27, 2023

Excellent service at Longo Toyota in El Monte, CA. Quick service even with walk ins They even courtesy topped all my fluids and tightened a loose external piece on vehicle + washed it. More

by Mytneto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Longo Toyota responded

Thank you for entrusting our company (Longo Toyota) and team (Anthony) to handle your auto care needs. Make it a great day

July 27, 2023

I got a text to fill out for pick up. Paid and was directed to go pick up my car. Turns out that paying and filling out the form makes. I differencce. I was told to make a line, waited fo More

by sergvare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Longo Toyota responded

We’re extremely sorry that your interaction with one of our team members was such a disappointment. Our Service Manager, Rob McGuire would like to discuss this matter in detail and at your convenience. He can be reached @ D: 626.652.3610 or E: rob.mcguire@longotoyota.com. We look forward to hearing back from you

July 27, 2023

There is a reason why Longo Toyota is the number dealership in the world since 1967! More

by gomezderika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Longo Toyota responded

Thank you for the shout out and we're honored to serve you @ Longo Toyota

July 26, 2023

We had the best experience with Dennis, he answered all our questions and was very patient with us. He also explained things to my mom in Vietnamese. 10/10 customer service! We left happy! More

by Christine123le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Thai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Longo Toyota responded

We will take 10/10 all day long - Thank you Christine for the shout out on DealerRater and happy knowing Dennis and the sales team @ Longo Toyota took wonderful care of you - Enjoy what you drive

July 26, 2023

Thank you for your service. Was able to purchase a vehicle and the workers do a excellent job. More

by Lydiagoay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater - Team Longo

July 26, 2023

Amazing experience buying our Camry with Ruben Cardenas, he was very friendly and made sure we got the deal that was best for us. The dealership is the best I have ever been to, the services department was More

by pedrocabrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Longo Toyota responded

Thank you for such a kind posting and so happy knowing Ruben and the sales team @ Longo Toyota took wonderful care of you during your visit to our dealership. Enjoy what you drive and keep spreading the word about Longo | Ruben, we can never have enough business

July 26, 2023

Alex explained the recommended attention for my vehicle , he accepted my decline and was not pushy to get the work done . Which I appreciate . More

by dawners151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept

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