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Longo Toyota

El Monte, CA

4.8
5,139 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,139 reviews

July 10, 2023

Our service was fantastic! Prompt, thorough and efficient! Our service rep Bruce H. always takes care of us. He and his team can be trusted to perform excellent service on our More

by Hybrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and delighted knowing Bruce and the Svc team took wonderful care of you. We know you pass many dealers on the way into Longo from Burbank and we're honored to have been selected by you to handle your auto care needs. Have a wonderful week and THANK YOU for coming to Longo

Jul 10, 2023 -

Hybrid responded

Thank you! See you all again soon!

July 10, 2023

It is a large dealership this is the 2nd car I have got here the service it better than other Toyota dealerships. More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Hofmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Longo Toyota responded

Welcome back Don and thank you for always thinking about Longo Toyota for your auto care needs.

July 09, 2023

We have purchased 4 vehicles from Fred at Longo and the experience was great every time More

by Marksi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Longo Toyota responded

Welcome back Marksi and please know how honored we are to serve you

July 08, 2023

I had the pleasure of working with Edward Duran for most of my services. He is so amazing and very thorough with everything he does. I will be recommending him to everyone because he makes it simple and eas More

by Dee Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Jul 10, 2023 -

Longo Toyota responded

Thank you Dee for the shout out on DealerRater and happy knowing Edward and the Svc team took wonderful care of you and your auto care needs. Make it a great day and hurry back - Team Longo Toyota

July 08, 2023

Fred's great! Highly recommend him, as he went above and beyond to help me with my purchase! Thanks again! More

by josay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Longo Toyota responded

Congratulations Josay and thank you for shopping @ Longo Toyota

July 08, 2023

Longo Toyota has great service advisors that provide context behind the work recommended so that the customer can make the beast decision on the path forward, both from a short and long-term economic p More

by maddela3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Eroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Longo Toyota responded

What a wonderful way to begin our week @ Longo Toyota - We couldn't agree with you more about Mandi Davis, she's certainly one of the many reasons why Longo is Longo. We're so honored to serve you and and make sure you hurry back - Team Longo

July 08, 2023

My last 2 cars were purchased through Fred Williams at Longo Toyota. I returned to Longo because of the hassle-free buying experience, which goes a long way in my book. Everyone is very professional which More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota - CONGRATULATIONS on your recent purchae from our campus and we're delighted knowing Fred William and the Sls team took wonderful care of you as you deserve only the best. Enjoy what you drive - Team Longo

July 08, 2023

Longo always seems to take care of all my Toyota needs, and I didn't even by our car at this dealer. More

by badcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Itsselle Almader
Jul 10, 2023 -

Longo Toyota responded

We're always here to take good care of you @ Longo Toyota and it doesn't matter to us if you didn't buy your vehicle with us, we're just honored you're allowing us to take care of your investment (car).

July 07, 2023

I took my vehicle to Longo to be serviced and my experience was great! I was given an estimated timeframe of 1 1/2 - 2 hrs for the work to be completed and it only took 1 hr.!! My previous visit More

by ballira4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Longo Toyota responded

Thank you for coming back and allowing us to regain your trust @ Longo Toyota. Have a wonderful weekend and hurry back

July 06, 2023

The best dealership in the world, greatest customer service to accomplished whatever their customers want and need. More

by jtyippy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Longo Toyota responded

Thank you for the smile your posting on DealerRater has brought all of us @ Longo Toyota. We're honored and humbled to serve you!

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