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Longo Toyota

El Monte, CA

4.8
5,135 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,135 reviews

June 07, 2023

He is a helpful and kind person. I highly recommend Juan. Please ask him whatever you need. More

by Paul
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Longo Toyota responded

Thank you for your rating & review and so happy knowing, Juan @ Longo Toyota took wonderful care of you as you deserve

June 06, 2023

A great experience with customer service with Calvin Lei and the loan documentation with Laura Tan. More

by Dewypresto100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Lei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Tan
Jun 06, 2023 -

Dewypresto100 responded

Excellent customer service. Professional and well educated with all aspects of the vehicle to include finance and extended warranty.

June 05, 2023

Thanks to Juan Maldonado for being “sport” even when my cousin were joking around during the whole process. He showed no partiality, his smile is natural, remained professional, patient and showed very goo More

by Sidney_Rosario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Longo Toyota responded

Thank you Sidney for entrusting Longo Toyota | Juan to handle your auto care needs. Enjoy what you drive

June 03, 2023

Longo Toyota dealership being number 1 in the world and No Stress No Haggle buying says it all! this dealership really puts you at ease. More

by Sidney_Rosario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Jun 03, 2023 -

Sidney_Rosario responded

Thanks to Jimmy Htun and Juan for being “sport” even when my cousin were joking around during the whole process. They both remained professional, patient and showed very good customer service skills. At the Finance Department, i think his name is ALEX, thank you to him, too. He took time in explaining and helping us to decide to get a extended warranty. He also showed us professionalism and very good customer service skills. These three gentlemen really represent Longo Toyota dealership!

Jun 05, 2023 -

Longo Toyota responded

Good morning Sidney and thank you for posting on DealerRater. We're delighted to read of the caring attention provided by Jimmy and Alex. From all of us @ Longo Toyota, congratulations

June 03, 2023

Anthony Torres' attention was exceptional, my rav4 truck had a starting problem, although I didn't have an appointment, he took care of me and explained the solution to my truck, it was a good experience! e More

by Gabriel Morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
Jun 05, 2023 -

Longo Toyota responded

Thank you Gabriel for the kind posting on DR and we appreicate the time you've taken to share your service visit @ Longo Toyota.

June 02, 2023

They serviced my car and they were quick and provided a good service. They always provide good service.. More

by Nuria Figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Longo Toyota responded

Thank you for entrusting our company (Longo Toyota) and our team (Alex) with your auto care needs.

June 02, 2023

Reasonable prices, clean, and good service advisors. Starbucks coffee shop, Subway and Enterprise rental car are all in the dealership, convenience. More

by ryerye618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Longo Toyota responded

We're happy to read that all our amenities, @ Longo Toyota were of comfort and added enjoyment, while your vehicle was in service.

June 01, 2023

Excellent service, from the sales consultants all the way to the finance representative, they answered all of our questions at the moment, Very satisfied with our purchase, we will definitely recommend Longo More

by Marcos.riperto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota and we're honored to serve you

May 31, 2023

Friendly, reps, convenient and clean. Their customer service is exceptional. I live walking distance from Toyota in Whittier but drive to Longo for the better experience. It’s a no bra More

by Ramos2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Chiu
May 31, 2023 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota to handle your auto care needs. Make it a great day!

May 30, 2023

Santa has his helpers, well God had His helpers at Longo Toyota in Fred!!! Fred works with you and for you to get you in the vehicle of your choice! Can’t say enough good about Fred! Wonderful Godly man!😇� More

by Kwinted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe in finance, great!
May 30, 2023 -

Longo Toyota responded

Longo Toyota's lovin this posting - Thank you so much for this heartfelt review and we're honored to serve you - Team Longo

May 30, 2023 -

Kwinted responded

My dad worked in automotive all his life, built stock cars, had great concepts for automotive improvements and loved cars, mostly older models. He would’ve been amazed and proud to see what Longo Toyota in Elmonte has accomplished and is doing for the auto industry! I love going there for service and just hanging out! It’s my public man cave!!!😇🙏🏻😇🇺🇸

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