Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
5,131 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,131 reviews
May 15, 2023
Best toyota dealer ever in southern california, great service, great people, always buy my car here service, great people, always buy my car here More
by Edwin_tuason
Employees Worked With
May 15, 2023
Laurence Ruiz was very helpful and professional. Toyota dealer is lucky to have such an amazing employee Thank you Laurence for your hard work Toyota dealer is lucky to have such an amazing employee Thank you Laurence for your hard work More
by Atikianarmen
Employees Worked With
Laurence Ruiz
May 15, 2023
So happy that we found Longo Toyota during these crazy times for buying new and used cars. The majority of our experience with Longo was online and via email working directly with Arina Romanovskaya who times for buying new and used cars. The majority of our experience with Longo was online and via email working directly with Arina Romanovskaya who was GREAT! Arina made the whole process very effortless for us. We were interested in a new 4Runner. All the other dealerships in SoCal were marking these up well above MSRP. We put down a deposit and were told that our car would be ready in about 6 months. To our surprise a car became available within just a couple weeks. Very smooth online buying experience!! Will definitely be coming back to Longo! More
by JohnB_713
Employees Worked With
Arina Romanovskaya
May 14, 2023
Fred knows his cars and won't push you into anything you don't want, which was great for me. I tend to walk away if I get overwhelmed but with Fred that wasn't an issue. I will definitely be coming back to don't want, which was great for me. I tend to walk away if I get overwhelmed but with Fred that wasn't an issue. I will definitely be coming back to see Fred when my mom needs a car. More
by Ana
Employees Worked With
May 13, 2023
First time at a dealership. The process was quite long, estimating to be about 3 hours. Hefty price point, but they seem to do everything for you. The process was quite long, estimating to be about 3 hours. Hefty price point, but they seem to do everything for you. More
by T
May 11, 2023
Great service at Longo Toyota. I took my truck in for oil change a tire rotation, my service advisor Bruce Herrera and Master technician David Le were knowledgeable, professional I took my truck in for oil change a tire rotation, my service advisor Bruce Herrera and Master technician David Le were knowledgeable, professional and prompt. They got my truck done in no time. Thank you guys for a great experience! More
by Raptor_04
Employees Worked With
May 09, 2023
Like the place very clean and the people very polite and helpful i comeback again helpful i comeback again More
by escobedooscar73
Employees Worked With
May 09, 2023
I received an excellent customer services on May 6th, 2023. This person provided a warm welcome, talked very polite to me and make me feel confident of what he had said to me .These positive attitudes t 2023. This person provided a warm welcome, talked very polite to me and make me feel confident of what he had said to me .These positive attitudes to customer also make customers want to return for the future services. Thank you for your professional performance. More
by Leethor15
Employees Worked With
May 09, 2023
Great service. The only complain I have is the long waiting. But overall I’m satisfied with the service. The crew works above and beyond their normal duties. The only complain I have is the long waiting. But overall I’m satisfied with the service. The crew works above and beyond their normal duties. More
by arv_alba
Employees Worked With
