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Longo Toyota

El Monte, CA

4.8
5,081 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,082 reviews

March 11, 2023

Noli was very helpful and delivers great customer service!! My car was ready at the time promised and the shuttle service was prompt. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

Thank you for the smile your posting has brought us and please know how honored we are to serve you - Team Longo

March 10, 2023

Best dealership ever. Mandi Davis is terrific . Great service. Friendly people. It’s the Disneyland of dealerships. More

by tzimmer1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Longo Toyota responded

We're honored to serve you and please hurry back - Team Longo

Mar 10, 2023 -

tzimmer1234 responded

Our family has purchased 12 cars from Longo, 14 if you include friends who we have assisted, and the two I purchased from LONGO Lexus and 15 if you include one I had to return. In every instance we were treated wonderfully. Kirk Wallace, Ryan Matthes, Kayla Santos and now Mandi Davis have been good friends as well as excellent service advisors. Caddy Casteneda is our all time favorite salesman. Mr. Leblanc and his team are extremely helpful, The mechanics and their fine supervisors are very knowledgeable, approachable, and helpful.

Mar 10, 2023 -

Longo Toyota responded

We are smiling from ear-to-ear and we never want you going anywhere else but Longo - Have a great weekend and please stay safe - it's wet in CALI

March 10, 2023

The service was timely and well-orchestrated. It was a pleasure to continue working with service advisor, Albert Lopez. More

by A.
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

We're honored to serve you and thank you for the shout out on DealerRater - Team Longo

March 10, 2023

They overcharged for a service and they give a cheap coupon for regular coffee instead of a car wash More

by Jmont50
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jesus Chacara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Longo Toyota responded

Thank you for talking with Matthew Menendez today - March 10, 2023 and allowing us to explain in details about your service visit. If you do have any further questions, please don't hesitate to contact Matthew or any manager on duty in service. Team Longo

March 08, 2023

Cares customers and really helps out with all service needs. Augustine helped out with rental car as well. More

by Smh0200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Longo Toyota responded

Please know you are the most important part of our business - Team Longo

March 07, 2023

to be honest (my friend) rpm auto leasing fooled me very ugly, and when I went to the dealer, Mr. (Andy) did not explain anything to me so much, just sign here or sign here as if he were selling me sweet po More

by Kdikijian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint on Google and please know RPM Auto Leasing is a Broker and does not represent Longo Toyota. Going through a broker the dealer does not negotiate any price points or add-ons. We're glad to know coming directly to Longo and meeting Jose Del Solar your impression changed.

March 03, 2023

Salesman Jerry is a down-to-earth guy. Honest and real helpful! I’ll definitely buy another car from him! More

by Shiau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Reano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Jerry with your car buying needs. Welcome to the Longo Family

March 02, 2023

Mr, Heecher Yoon delivered excellent service. His professionalism I highly recommend to everyone. I recommend Longo Toyota customer’s services. More

by chichi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heecher Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Longo Toyota responded

Thank you for your feedback on DealerRater. Heecher and the team are honored to serve you, enjoy what you drive - Team Longo

March 01, 2023

I rate Longo Toyota highly, drive 45 minutes to have service. Bruce provides great service. More

by RetiredTech2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Longo Toyota responded

We're honored to serve you at Longo Toyota

February 28, 2023

The service was excellent, professional. My sales person Stan Lee deliver what I expected. I recommend Longo Toyota. More

by Vot1027
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Lei
Feb 28, 2023 -

Vot1027 responded

My salesperson Stan Lee delivered what I expected. I recommend Longo Toyota.

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