Longo Toyota

Close by, easy to schedule, was kept informed from beginning to end, did get some discounts, work done well. beginning to end, did get some discounts, work done well. More

Very efficient and professional. Knowledgeable staff and comfortable places to wait, with services provided by other vendors (Starbucks, etc.). Knowledgeable staff and comfortable places to wait, with services provided by other vendors (Starbucks, etc.). More

I request to do oil change early coz I’m going to travel far. They did it right away. far. They did it right away. More

Very efficient. They do their best to keep wait times to a minimum. Service advisors are courteous and helpful. They do their best to keep wait times to a minimum. Service advisors are courteous and helpful. More

Mandi Davis was vet helpful and kept me updated throughout the process. Very nice to deal with. I would go to her again throughout the process. Very nice to deal with. I would go to her again More

Allen hon is helpful salesman, will come back to him further purchase, thanks Allen for help further purchase, thanks Allen for help More

Lizette Vega was very helpful with us. She answered all the questions I have I will definitely recommend Longo Toyota. She answered all the questions I have I will definitely recommend Longo Toyota. More

We bought a used Nissan Titan (2017) at Longo Toyota, on June 2019. Our Sales associate was Jimmy Htun he was great!!!. When we decided to purchase the vehicle, we were taken to the finance manager Jules Le June 2019. Our Sales associate was Jimmy Htun he was great!!!. When we decided to purchase the vehicle, we were taken to the finance manager Jules Lee (JJ). He proceeded to close out the deal and offered 5 years extended warranty. When he presented the sale of the warranty, he claimed it would be from the date of purchase (June 2019). Fast forward 3 years and when we took the truck in for service, we are told that our warranty is now expired. The warranty was pushed back to 2017 to the previous owner purchased. That is FRAUD!!!! How are we supposed to pay for years that we did not own the vehicle? Spoke to Jimmy and Jules and was asked to fill out a form that would refund the warranty. I was told to wait 6 weeks. It’s been 8 weeks, and NO REFUND! Called Francis Martinez and she stated that nothing has been done to speak to Jules. I received a call from Jules and his customer service was horrible. He refused to let me speak. He kept speaking over me in a belittle attitude, almost to the point of yelling. It was not until I told him that I would hang up if he did not listen to my concerns, that he finally let me speak. Just so he could say that he did his job and that was that. This is a true nightmare!!! Super nice when they need to steal from you and so disrespectful when they need to help you. Needless to say, they lost a good customer, and I will never buy from them again. I’m sure, I’m not the only one they have done this too. Class Action Lawsuit for Sure!!! More

Great service and professionalism! That’s why they are #1 Toyota Dealer in the World! That’s why they are #1 Toyota Dealer in the World! More

I'm satisfied with maintenance on my vehicle. Excellent customer service by Jessica. Thank you Excellent customer service by Jessica. Thank you More