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Longo Toyota

El Monte, CA

4.8
5,069 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,069 reviews

May 16, 2022

Very easy checking in/out process. On-time services as promised. However, my car was returned without a quick wash. I feel as if I brought my car to small repair place outside. More

by Phuong2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

To our valued guest. In response to the drought crisis in California, Longo Toyota temporarily suspended complimentary car washes starting July 2021 to present. Coupon is handed out to our guest to either enjoy a free tall coffee | tea during their service stay and or to use the coupon for a complimentary car wash redeemable at a later date. Please feel free to contact Ethan if you did not receive this at the time of write-up. Thank you for supporting our efforts to conserve water!

May 15, 2022

Isaac Baños was wonderful! He was very detailed and thorough in the explanation of all the options available on the vehicle of our choice. Isaac was professional through out ou More

by mrs.krushing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Uribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - CONGRATULATIONS Mrs. Krushing and we're honored to serve you!

May 15, 2022

The staff are friendly, helpful, and attentive to the needs of their customers. Their staff works with getting the best deal. More

by mariirasema13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

Thank you for such a kind posting and please know how honored we are to serve you. Make it a great day and enjoy what you drive -Team Longo

May 15, 2022

Excellent service from greet thru delivery. Our service writer, JJ, kept us updated thruout the repair and delivered our vehicle as he said and with the work we wanted and work he recommended. More

by LoriSoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

Thank you * Thank you * Thank you Ms. Soto for the wonderful review posted on DealerRater. We couldn't agree with you more about JJ, he's certainly one of the many reasons why Longo is Longo. Make it a great day and thank you again, for the smile this review brought us @ Longo

May 15, 2022

Thank you for the expedited service. I appreciate Toyota and my service advisors (Noli Evangelista) help. More

by Syedhasan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

We're certainly honored to serve you and we never want you going anywhere else but Longo Toyota. Hurry back!

May 15, 2022

Longo Toyota was upfront and honest beginning to end. Dave Canfield was in constant contact with me through the whole order, build and final purchase. Toyota Finance team was also easy to work with and I More

by WT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Canfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Mashayekhi
May 16, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations and welcome to the Longo Family - Enjoy what you drive

May 15, 2022

It was a very nice people attending customers thanks a lot, I’m very satisfied. More

by Mentor070114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Liu
May 16, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota and hurry back

May 15, 2022

Great service, reasonable prices. They even have a lounge with a Starbucks with wifi and charging stations. More

by mathewjacobs1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

Thank you for the 5-star review on DealerRater and delighted to read your service stay at Longo Toyota was comfortable. Hurry back

May 14, 2022

Great customer service, car buying experience has always been great. I have been going to longo for the past 8yrs and have always worked with Jose Del Solar. He’s a very professional, efficient, respectful More

by wg08trans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose del solar
May 16, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota, we're honored to serve you and please enjoy what you drive - Team Longo

May 14, 2022

Really big dealer. Service was great. Really nice waiting area includes a Starbucks. Make your appointments here ! More

by krolon2829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Liu
May 16, 2022 -

Longo Toyota responded

Thank you for the shout out and delighted to read of the caring attention our Svc team @ Longo Toyota provided. Make it a great day

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