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Longo Toyota

El Monte, CA

4.8
5,116 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,116 reviews

May 29, 2022

JJ was great! Clear and concise about what my car needs. Communicated and further issues, and got me outta there ahead of time! More

by Branski
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Longo Toyota responded

We're delighted to read of the caring attention provided by JJ during your service visit @ Longo Toyota Svc Dept. Make it a great day and hurry back - Team Longo

May 28, 2022

Great service department. Sometimes there can be a line so it’s always good to have an appointment. But overall, I never had a bad experience. More

by VSuzuki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
May 31, 2022 -

Longo Toyota responded

We never want you going anywhere but Longo Toyota Svc Dept. Make it a great day - Team Longo

May 27, 2022

Much better than my other visits. Everything was done on a timely manner. I feel like this time I thrust a bit more the recommendations. It’s still pricey but what can you do. More

by Morenobeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and delighted you're able to witness our efforts on service time. Have a wonderful and safe weekend - Team Longo

May 27, 2022

Great dealership and great service technician. I drive from Sylmar to El Monte, but we’ll worth it. More

by Kawrocket39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Longo Toyota responded

Have a wonderful and safe holiday weekend and hurry back - Team Longo

May 27, 2022

Eathan is so nice and professional, everything going quick and smooth, the timing control so well I got my car just on time. More

by Lungsku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Lungsku responded

Eathan is so nice and professional, everything going quick and smooth, the timing control so well I got my car just on time.

May 26, 2022

The work from the service department is consistently timely, considerate, and reliable on each visit. More

by briandevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Longo Toyota responded

Thank you and please have a safe holiday weekend - Team Longo

May 25, 2022

Just got my car at long yesterday and it was an easy deal. I highly recommend Cesar Macalino he’s a very helpful guy and well experienced! Thank you very much for all the help👍 More

by Loi.capulong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Macalino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Longo Toyota responded

Enjoy what you drive and congratulations on your new Toyota from Longo Toyota

May 25, 2022

Service support at Longo Toyota has no peer. Quality of work performed is superb, staff is courteous, knowledgeable, and friendly. Communication throughout the service process is exceptional. More

by Scott in Diamond Bar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Longo Toyota responded

Hi Scott from Diamond Bar - it's Longo Toyota wanting to say "THANK YOU" for entrusting our team to handle your auto care needs. We're so honored to serve you - Team Longo

May 25, 2022

Treatment and professional. Quick and easy paperwork procedures. My salesman was very helpful and treated us like family. More

by Adrepairm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Tovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - we're honored to serve you and enjoy what you drive

May 25, 2022

Amazing experience and top shelf customer care. I will buy all of my vehicles from Longo going forward. Best dealership ever. More

by Umchamps97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sebring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota - Enjoy what you drive and thanks for trusting the team to handle your investment (car) needs.

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