Back

Longo Toyota

El Monte, CA

4.8
5,078 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,078 reviews

April 11, 2022

Mr Fred William is exceptional. He goes above and beyond. He make the process so smooth and fast! More

by Grasskeet525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Longo Toyota responded

It's important to us @ Longo Toyota, that we not only meet your expectations but we exceed them. We're delighted to read of the caring attention provided by Fred Williams. Make it a great day

April 10, 2022

Best place to go but your car that's why there the number 1!! Great customer service More

by Veroypato17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Longo Toyota responded

We're only number #1 because of guest such as yourself. Thank you for believing in Longo Toyota and please enjoy what you drive

Apr 13, 2022 -

Veroypato17 responded

Thanks for everything

April 10, 2022

If you’re looking to buy a car, Isaac Banos is your go-to person. He treats you with respect, is honest, and will not push you to do anything you don’t want to do. He truly has your best interest in mind and More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Longo Toyota responded

We cannot thank you enough for this amazing posting and for entrusting the team @ Longo Toyota with your car care needs. We couldn't agree with you more about Isaac, he's certainly one of the many reasons why Longo is Longo. Enjoy what you drive. - Team Longo

April 10, 2022

Isaac was patient and the reason why Longo Toyota earned my business. My partner and I did not have a good first impression with the original salesman who barley greeted us. If it wasn’t for Isaac just sayi More

by Ana Q.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Longo Toyota responded

Thank you Ana for not giving up on us and we're honored to serve you - Team Longo

April 10, 2022

Had a great experience yesterday finalizing my purchase of a 22 Camry with Longo Toyota. Made a deposit on the trim level I was looking for a few weeks ago on an allocated vehicle with Jimmy Phan. He took More

by anyunusedusername
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Longo Toyota responded

We're honored to serve you and welcome to the Longo Toyota Family

April 10, 2022

It was worth the wait! ! We love our new Camry Hybrid. Patty was so helpful and kept us regularly posted regarding the delivery date of our car. She also responded quickly More

by Yoshisteam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Gutierrez
Apr 11, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your car care needs. Enjoy what you drive and welcome to the Longo Family

April 10, 2022

Longo Toyota is a fantastic dealership. They have always been upfront about pricing and availability: no games and no scams. I’ve purchased two vehicles from Longo over the past 5 years and More

by eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Gutierrez
Apr 11, 2022 -

Longo Toyota responded

Boy did this posting on DealerRater ever put a smile on our faces @ Longo Toyota - THANK YOU Eric for the shout out and trust you have with Longo. We cannot wait to share this review with Patty, it's certainly going to make her day . THANK YOU again, for being the most important part of our business. Team Longo

April 08, 2022

Very efficient, professional, friendly, personable, Fred Williams is an excellent sales rep and the reason we came back to do business! More

by Kwinted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Longo Toyota responded

Thank you for the shout out on DealerRater and please know how honored we are to serve you - Team Longo

April 08, 2022

The employee were not that approachable. The people at enterprise inside toyota dealer has better customer service More

by slee_24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony forgot the other girl name
Apr 08, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and allowing us this opportunity to extend our apologize. Because your experience is important to us we would like to know more details if possible. Please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen D: 626.580.6057 E: kary.loefler@longotoyota.com

April 07, 2022

They have so many options to choose from and will definitely find something in your budget. We got helped before walking into the building and found something within 10 minutes!! More

by ariana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Longo Toyota responded

Thank you Ariana for this wonderful posting on DealerRater and for the time you've taken to post your visit @ Longo Toyota. We're delighted to read of the caring attention provided by Cassey and please enjoy what you drive - Team Longo

...
183
...