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Longo Toyota
El Monte, CA
5,135 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,135 reviews
March 26, 2022
I deal mostly with Alex Ayala who is always attentive to our needs and vehicle services. He responds to our calls in a timely manner and works with us to schedule service on our vehicles. our needs and vehicle services. He responds to our calls in a timely manner and works with us to schedule service on our vehicles. More
by Eacuna
Employees Worked With
March 26, 2022
Everyone was courteous and work was done timely. Didn’t pressure me for additional work. Didn’t pressure me for additional work. More
by 2thjs2
Employees Worked With
March 26, 2022
I really like taking my cars to Longo Toyota. I can drive up without an appointment and they take really good care of my cars. I can drive up without an appointment and they take really good care of my cars. More
by Domingo
March 26, 2022
The assistant manager was courteous and friendly ; he address all questions and concerns I had and gave me options about the insurance with detail explanation and informed me about the anticipation of ho address all questions and concerns I had and gave me options about the insurance with detail explanation and informed me about the anticipation of how long I might need to wait More
by springram2002@yahoo.com
Employees Worked With
Jerry Liu
March 26, 2022
Clean large facility. Customer service could use a little more personal service. Providing the customer of any upcoming additional services needed and current vehicle stat Customer service could use a little more personal service. Providing the customer of any upcoming additional services needed and current vehicle status would be great. None were provided during my recent visit which was very disappointing. More
by Mcfarlanddwayne2
Employees Worked With
March 26, 2022
Cassey is the best! My family’s bought three cars from him and I’m glad that I was able to get the car that I wanted from him. My family’s bought three cars from him and I’m glad that I was able to get the car that I wanted from him. More
by sheralizortiz19
Employees Worked With
March 25, 2022
Excellent service all around. Courteous employees and knowledgeable professional technicians that get the work done in a timely manner. Highly recommended! Courteous employees and knowledgeable professional technicians that get the work done in a timely manner. Highly recommended! More
by Carla.contreras526
Employees Worked With
March 25, 2022
Good service and Friendly and I’m come back for service again..Thanks Longo Toyota. again..Thanks Longo Toyota. More
by nguyenhu7
Employees Worked With
March 24, 2022
Mandi Davis was very pleasant and professional throughout my visit at Longo. She helped me use coupons and receive my AAA discount on applicable services. I was updated via text on service recommenda my visit at Longo. She helped me use coupons and receive my AAA discount on applicable services. I was updated via text on service recommendations and with my choices. I was walked through the new paperless system. It was nice to receive texts informing me of the approximate time my vehicle would be ready, as well as the estimated cost. It was a pleasure working with Mandi and I'm looking forward to working with her in the future. Terrence More
by TheScreamer
Employees Worked With
