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Longo Toyota

El Monte, CA

4.8
5,110 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,110 reviews

February 22, 2022

I was very pleased with my interaction at this dealership. Lizette Vega was my sales Rep. Her patience was outstanding. Always available and willing to help More

by Rpj1114
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Longo Toyota responded

Thank you for this kind message on DealerRater and couldn't agree with you more about Lizette, she's certainly one of the many reasons why Longo is Longo. Enjoy what you drive - Team Longo

February 22, 2022

This is the bes experience I have you guys are the best 5 🌟 service we are so happy with the 🚗 we got More

by Clasihinojua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Tovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Chung
Feb 22, 2022 -

Longo Toyota responded

We're honored to serve you and welcome to the Longo Family

February 21, 2022

Muy buen servicio y excelente muy excelente y muy amable lo recomiendo muy buen servicio k tiene toyota More

by Angelesespinoza720
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Longo Toyota responded

Nos sentimos honrados de servirle y encantados de que José Del Solar lo haya atendido maravillosamente. Disfruta lo que conduces- Team Longo

February 20, 2022

Thank you Issac for being so helpful and getting me out the door an into a new truck. More

by Shawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Longo Toyota responded

Enjoy what you drive - Team Longo

February 20, 2022

Albert Lopez was a excellent service advisor who kept me up to date on the service of my car. More

by Edpund Bai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero, Alberto Mariscal , Lesley Torres
Feb 21, 2022 -

Longo Toyota responded

We're honored to serve you and make sure you hurry back - Team Longo

February 20, 2022

Got the exact vehicle I wanted and Jose Del Solar was there every step of the way to walk me through the process. It had been over 10 years since my last vehicle purchase. Jose was very professional and More

by maldq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Longo Toyota responded

Congratulations on your recent purchase from Longo - what an exciting time this must be for you and quite honestly for Longo. We're honored to serve you and welcome to the Longo Family

February 19, 2022

If you are looking for great service and prices this the place to be, extremely knowledgeable, not only the vehicle itself but in the walking me through the entire process. 5 stars More

by Pudz93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Longo Toyota responded

Thank you * Thank you * Thank you for the shout out on DealerRater about your visit to Longo Toyota. You're very important to us and glad to read it showed during your visit. Make it a great day and hurry back - Team Longo

February 19, 2022

Everything you need is right there. We did our banking, insurance, registration and purchase right there. Amazing First Class service. Got the truck of our dreams plus more. Very hap More

by Randy Farmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for such a kind message posting on DealerRater - Boy did this ever make us smile at Longo Toyota. Delighted to read of the caring attention provided by Isaac and the team. Enjoy what you drive and welcome to the Longo Family

February 18, 2022

I traveled last min to purchase and Jose made the process so easy! Great experience! More

by BCham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Longo Toyota responded

We're honored to serve and enjoy what you drive -Team Longo

February 18, 2022

The new "paperless" should not be forced on those challenged with electronics. Service Manager McGuire stated it would be no problem requesting printed receipt but observed cashier's were not coopera More

by Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Longo Toyota responded

We appreciate you bringing this matter to our attention both on social and the manufacture survey. Your feedback has been shared with the Cashier Mgmt team.

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